Should Qantas provide a refund on Qantas Club annual membership?

4 replies

robertino

Member since 18 Sep 2018

Total posts 3

I renewed my Qantas Club membership a few months ago. Now their flights are so expensive it's not worth flying with them. Should I be entitled to a pro rata refund for my membership, given I was entitled to assume they would not start profiteering on their main domestic routes?

dm12

Member since 08 Feb 2018

Total posts 200

Lol, they’ve been profiteering for years!

Warragul

Member since 22 Jan 2019

Total posts 16

Understand the sentiment, but making an assumption (on what information?)about what airfares will be in the future and then when it doesn't hold true is an issue for the party making that assumption.

I might be entitled to assume interest rates are going to rise in the short term and make investments accordingly. If they don't go up and I lose money, I'm not entitled to ask the RBA to cover my losses.

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 442

You have to read the policy on cancellation. Looks like you do not have a genuine reason, and cancelling it due to high ticket prices would not get you anywhere i believe.

russell

Qantas - Qantas Frequent Flyer

Member since 04 Nov 2011

Total posts 232

Originally Posted by robertino

I renewed my Qantas Club membership a few months ago. Now their flights are so expensive it's not worth flying with them. Should I be entitled to a pro rata refund for my membership, given I was entitled to assume they would not start profiteering on their main domestic routes?

What makes you believe you were entitled to that assumption?

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