5 replies

Zachmundo

Member since 22 May 2014

Total posts 4

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 835

Two blank Q&As.  Well done.

Zachmundo

Member since 22 May 2014

Total posts 4

Recently booked a QF international flight. On the payment page it stated the ticket price + the credit card fee. But on the itinerary it had a different amount - an additional $44 was charged. The issue is not the amount but the fact that it did not appear before hitting the payment button. The only indication of additional fees I can find on the QF website is the following statement "Price includes taxes, fees and carrier charges except local airport taxes collected at time of check-in". This is different to the time of ticketing. If airlines know what these fees are why can't they display them upfront on the payment screen? Has anyone else noticed this?

watson374

Qantas - Qantas Frequent Flyer

Member since 17 Aug 2012

Total posts 1,293

Simple - they are charged directly to the passenger at the airport, not through the carrier, and therefore the carrier isn't involved (especially given many of these charges are levied not at the check-in counter but on the way to immigration clearance).

Further, the charges may change between time of ticketing and time of check-in.

Zachmundo

Member since 22 May 2014

Total posts 4

Thanks - issues with the browser

reno

Qantas - Qantas Frequent Flyer

Member since 20 Sep 2013

Total posts 317

Zachmundo,

Welcome to the real world of travel.It,s all about getting you in the front door and out the back.You talk about QF which i fly mostly International and prefer at least from the US to AUS they include all charges and other fees on the US web site booking system.The only charge i do not get in the US is the dreaded AUST credit card ..bs surcharge.I add US based credit card.If they could do it  they would.But they found away thru that by the high capacity surcharge to DFW and other destinations.

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