Qantas - Qantas Frequent Flyer
Member since 28 Feb 2014
Total posts 130
Can someone help me?! I just got back from overseas travel in Asia to arrive back into Australia this morning giving me a 'no service' on my iPhone 5s which is with Telstra. I've rebooted the device and turned on and off airplane mode. Any ideas guys? Thanks
Air New Zealand - Airpoints
Member since 04 Sep 2012
Total posts 102
This exact thing happened to me last year.
I took it into the telecom store and they fixed it. She said that it is because the phone didn't click over from roaming carrier mode to the local network. I dont know what she did but it only took a few seconds.
Member since 17 Aug 2012
Total posts 1,285
Just pop into a Telstra store and get them to fix it.
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
Wow! Remind me never to get a telstra sim!
Member since 21 Apr 2012
Total posts 2,058
Yeah...Vodafone is so much better...especially their call centre....
Who mentioned vodafone?
Member since 03 Jul 2011
Total posts 85
You just need to reset the network settings.
Goto Settings - Reset - Reset Network Settings - enter passcode & confirm Reset Network Settings.
Phone will restart and all will be fixed.
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