Singapore Lounge access Evening all, I am flying with Singapore tomorrow (27/12), ex Mel via Sin to Nagoya.

4 replies

bnalyd

Virgin Australia - Velocity Rewards

Member since 27 Dec 2015

Total posts 2

Singapore Lounge access

Evening all,

I am flying with Singapore tomorrow (27/12), ex Mel via Sin to Nagoya. I am Velocity Gold (SG), however I have lost my card and the replacement did not arrive in time. Will I have issues accessing the lounge in MEL and SIA, and priority boarding/check-in? At the time I booked the flight (June) I was not SG, but have been SG since September, will it show on their system? I also have Android so cannot download the new Virgin Apple app.

Appreciate any advice, and apologies if this question has been already answered. I skimmed the first 10 pages but did not see anything.

Cheers!

CBR boy

Member since 12 Feb 2015

Total posts 61

You shouldn't have any trouble if your Velocity number was/is recorded against your reservation with Singapore Airlines. Go to the 'manage reservation' page on the airline's website and enter the six-character reservation reference or the ticket # plus your name and you should be able to add your Velocity details. Alternatively give your Velocity number upon check-in at Melbourne Airport. Your status will then be recorded on your boarding passes, which will provide access to lounges etc.

bnalyd

Virgin Australia - Velocity Rewards

Member since 27 Dec 2015

Total posts 2

Thanks for that CBR boy. Much appreciated.

cssaus

United Airlines - Mileage Plus

Member since 29 Jan 2011

Total posts 75

If you download the new VIrgin Australia app and you know your VFF # and password that you sign in with, the app will show a digital copy of your VFF membership card.

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

Member since 07 Feb 2013

Total posts 431

"I also have Android so cannot download the new Virgin Apple app."

Hi Guest, join in the discussion on Singapore Lounge access Evening all, I am flying with Singapore tomorrow (27/12), ex Mel via Sin to Nagoya.

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