Hi, any updates on your recent AusBT article that QF were going to finally resolve the poor Wi-Fi in the QF/BA lounges in SIN?

6 replies

JBH

Qantas - Qantas Frequent Flyer

Member since 01 May 2012

Total posts 32

Hi, any updates on your recent AusBT article that QF were going to finally resolve the poor Wi-Fi in the QF/BA lounges in SIN?

Joshb

Qantas - QFF Platinum

Member since 20 Mar 2012

Total posts 123

I can give an update... was there last week and it was still agonisingly slow. The week before that was the same case as well

David

Member since 24 Oct 2010

Total posts 992

Hi JBH: when we hear it's been fixed we'll post a follow-up article.

JBH

Qantas - Qantas Frequent Flyer

Member since 01 May 2012

Total posts 32

@david/joshb - thanks both.  my sense is that any 'fix' will now likely happen with the lounge upgrade due in Dec.

David

Member since 24 Oct 2010

Total posts 992

If it's just lacking in back-end bandwidth then that should be an easy fix, but if the issue is wireless coverage then yeah, it'll make sense for new (dual-band) routers to be installed as part of the make-over. One would also expect the lounge's needs for bandwidth will reduce dramaticaly in April once Qantas no longer has Singapore as a stop-over en route to London, as there'll be a lot less passengers in the lounges.

John Walton

Member since 03 Jan 2011

Total posts 86

I'd put beer money on it being a back-end problem, and a bit more beer money on it being an issue that's tricky to work around, requiring airport involvement. The Qantas/BA, Cathay Skyview and that random unaffiliated lounge near QF/BA whose name I can never remember all have crummy Internet provision, which makes me think there's something stupid going on like it all coming through one of those Magic Internet Pipes the politicians keep telling us about.

And I don't think it's a "too many users in each lounge" bandwidth problem, David: remember that layover when I spent the entire day in the old Business Lounge? It was dire even before the Qantas evening rush, when there was just me there.

David

Member since 24 Oct 2010

Total posts 992

John, I don't think it's a  "too many users" problem - I was just flagging that QF may need to rework any service provision anyway once the Lonon flights no longer stop at Singapore. Not really germane to the core issue, just a side observation...

Hi Guest, join in the discussion on Hi, any updates on your recent AusBT article that QF were going to finally resolve the poor Wi-Fi in the QF/BA lounges in SIN?

Attach Files