Member since 24 Oct 2011
Total posts 1
Hi - just wanted to share my experience on my recent rebooking fee issue.
Virgin Australia - Velocity Rewards
Member since 01 Mar 2012
Total posts 199
Usually you are subject to the most restrictive conditions from one of the legs which covers the whole ticket, so I wouldn't be surprised if that is the case. I can't remember if it is due to it being the outbound leg or something else. Its been a while since I spent my life reading fare conditions. Someone else may know in more detail however I'm not surprised that you have been charged that.
Singapore Airlines - The PPS Club
Member since 14 Nov 2013
Total posts 40
I just changed a business saver ticket to full Suites class and was charged $350. While it may be in the TC and simply asked the staff member that it would make sense to waive the charge in the case of an upgrade being paid for in full. She replied that she will have to refer to a manager and that they will come back with a decision soon. Ive always believed in empowering your staff, allowing them to make a call especially with something like this, however it is Singapore and things are never clear cut there.
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Rebooking fee US50 on a full Y class ticket ?
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