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Unavailability of Virgin Reward Seats

9 Discussions

azsha

Virgin Australia - Velocity Rewards

Member since 05 Jul 2019

Total posts 3

Hello Executive Traveller community,

I have been slowly amassing a decent-ish points collection with VFF, and was primarily using points to purchase seat upgrades. However recently I've turned my mind to purchasing reward seats instead but I've been unable to find much availability, if any.

The qualifications to the above, are that I am looking at international routes (not domestic which I do find reward seats plentifully) and usually fulfilled by a partner airline (like SIA or Delta). Does everyone else find these reward seats difficult to come by? Or am I missing something completely?

djtech

Qantas - Qantas Frequent Flyer

Member since 02 Sep 2018

Total posts 308

Singapore Airlines usually releases Business Class space to its own Krisflyer program only and very few Economy seats to partners. Delta has a variable price chart meaning 'saver' rewards available for partners like Velocity is few and fair between on high value routes.

robtemt

Singapore Airlines - KrisFlyer

Member since 02 Apr 2017

Total posts 3

I found this to be a VA issue and not the partner carriers. Where VA had no availability listed for weeks at a time on Hawaiian, American Airlines had availability for the same flights daily. We also struggled making a Delta booking via VFF from LAX to SJO (Costa Rica), and had to plan our trip around the flights that had availability, even though that far out the entire cabin was empty on all the days we were looking.

I've never had problems booking a SQ reward flight direct with SQ (never tried via VFF). While you take a hit converting VFF to KF miles, I've always found my first choice in flights to be available (or waitlisted and then with a simple request to release the waitlist, I'm booked), including Suites and Business. Admittedly I've never booked an economy reward seat. We do plan in advance though and typically book on the day they release flights for award booking.

johnmcc10

Member since 21 Oct 2014

Total posts 1

How do you know when award booking is going to be released?

Leisuretravel

Member since 17 Dec 2014

Total posts 1

I was able to book tickets from LAX to Vancouver on Delta, at fairly short notice (less than a month), without much difficulty using Velocity. If I'm not mistaken, only economy class tickets were available.

Michael Kao

Qantas - Qantas Frequent Flyer

Member since 06 Nov 2014

Total posts 144

Forget velocity. I've given up on them 3 years ago. VA used to be very generous in releasing award seats to LAX. That's not the case anymore. You might be able to snatch a seat or two in the next week or so but nothing much pass 14 days.

Even with partners, they've added crazy surcharges in Etihad flights, so you'd pay USD$400-600 for premium cabins on average. With the current poor exchange rate, that's an awful $600-1000 in taxes and surcharges.

Of course there are still some silver linings especially flying into Asia. But definitely Velocity is nowhere near as useful as QFF in my experience. QFF has been expanding its partners besides Oneworld (Eg China Eastern, China Airlines, and Air France/KLM), I just don't understand why can't VA add more partners.

andyf

Virgin Australia - Velocity Rewards

Member since 07 Dec 2014

Total posts 42

I found Etihad has quite reasonable availability to Europe in business (though with much higher taxes than other options).

Isn't this issue one of the main reasons for the transferability to Kris Flyer? That gives you access to the entire Star Alliance network, while earning Velocity points (which in Australia are much easier to come by, and don't expire).

Eugene

Singapore Airlines - KrisFlyer

Member since 03 Apr 2019

Total posts 1

DJTech is right, Kris Flyer has far more flex and availability, even on partner airlines.

awong999

Member since 30 Aug 2019

Total posts 1

The problem is that KrisFlyer points expire, whereas for Velocity, you are easily keep them forever by keeping some activity.

xtfer

Virgin Australia - Velocity Rewards

Member since 14 Mar 2017

Total posts 140

Transferring Velocity to KrisFlyer takes only about 5 minutes, so you can retain your points in Velocity until you want to use them, thus negating the expiry issue.

Also, in my experience, if you can get Saver awards on KrisFlyer these are still cheaper after conversion than booking the same flight via Virgin directly using Velocity points.

Last editedby xtfer at Sep 13, 2019, 06:20 PM.

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