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"surprise and delight" - A380

16 Discussions

Steve987

Member since 23 Feb 2015

Total posts 244

  • I note the article where Joyce is going to "surprise and delight" customers by springing the refurbished A380 on passengers.
  • Do we have a sense for how much notice passengers will get? I'm flying PE to the US in October and flying J on the overnight flight back in November.
  • While I would welcome a change to the new J for the flight back, I'd at least consider going over a day earlier to avoid the reduced leg room that PE will have in the new set up.
  • Heaven help the people flying Y who, like I do, have chosen the mini-cabin upstairs who will now be "surprised and delighted" by finding themselves downstairs.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 368

The first plane is likely to be ready at the end of September after that about a month for each. They won't feed them into schedules until they have them in hand. They will be rotated around the schedule but will put them into the booking system given different seat numbers in different classes. So you won't know if your flight has the new plane until early October.

Grannular

Member since 31 Mar 2014

Total posts 173

Where would the surprise be if you find out weeks beforehand? :)

PLEASEupgrademe

Qantas - Qantas Frequent Flyer

Member since 16 Nov 2017

Total posts 93

Originally Posted by Steve987

  • I note the article where Joyce is going to "surprise and delight" customers by springing the refurbished A380 on passengers.
  • Do we have a sense for how much notice passengers will get? I'm flying PE to the US in October and flying J on the overnight flight back in November.
  • While I would welcome a change to the new J for the flight back, I'd at least consider going over a day earlier to avoid the reduced leg room that PE will have in the new set up.
  • Heaven help the people flying Y who, like I do, have chosen the mini-cabin upstairs who will now be "surprised and delighted" by finding themselves downstairs.
I have booked SYD-NYC return for June-July 2020. I bought the PE tickets as early as I could to select the extra legroom seats (24A/B/J/K) Will these still be extra legroom seats?

rwSydney

British Airways - Executive Club

Member since 23 Mar 2018

Total posts 26

Originally Posted by PLEASEupgrademe

Originally Posted by Steve987

  • I note the article where Joyce is going to "surprise and delight" customers by springing the refurbished A380 on passengers.
  • Do we have a sense for how much notice passengers will get? I'm flying PE to the US in October and flying J on the overnight flight back in November.
  • While I would welcome a change to the new J for the flight back, I'd at least consider going over a day earlier to avoid the reduced leg room that PE will have in the new set up.
  • Heaven help the people flying Y who, like I do, have chosen the mini-cabin upstairs who will now be "surprised and delighted" by finding themselves downstairs.
I have booked SYD-NYC return for June-July 2020. I bought the PE tickets as early as I could to select the extra legroom seats (24A/B/J/K) Will these still be extra legroom seats?

I've been wondering the same thing re whether row 24 will still have the extra legroom. I'm holding off booking any A380 Qantas PE flights until more information is available. I don't think the new PE offers the same value for money with the restricted legroom. The seat might be better but the leg room totally wrecks the experience.

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 117

I don't carry a torch for Qantas, but refurbs in most if not all airlines are progressively fed back to the fleet. It's a lottery, can't be helped. I am one of those who will be far from delighted by less PE legroom, but happy to be rid of Skybed II when I'm in J.

PLEASEupgrademe

Qantas - Qantas Frequent Flyer

Member since 16 Nov 2017

Total posts 93

Originally Posted by rwSydney

Originally Posted by PLEASEupgrademe

Originally Posted by Steve987

  • I note the article where Joyce is going to "surprise and delight" customers by springing the refurbished A380 on passengers.
  • Do we have a sense for how much notice passengers will get? I'm flying PE to the US in October and flying J on the overnight flight back in November.
  • While I would welcome a change to the new J for the flight back, I'd at least consider going over a day earlier to avoid the reduced leg room that PE will have in the new set up.
  • Heaven help the people flying Y who, like I do, have chosen the mini-cabin upstairs who will now be "surprised and delighted" by finding themselves downstairs.
I have booked SYD-NYC return for June-July 2020. I bought the PE tickets as early as I could to select the extra legroom seats (24A/B/J/K) Will these still be extra legroom seats?

I've been wondering the same thing re whether row 24 will still have the extra legroom. I'm holding off booking any A380 Qantas PE flights until more information is available. I don't think the new PE offers the same value for money with the restricted legroom. The seat might be better but the leg room totally wrecks the experience.

I believe that the extra legroom seats in PE are very valuable to high-status fliers who don't fly J. If you look at the current setup of the A380's, you will see that there are extra legroom seats in economy class both on the top deck (5,) (which will be gone,) and below on the bottom deck there are 15 extra legroom seats, removing an extra legroom option from PE SHOULD cause an uproar. I doubt QF would do this to those who give them more revenue...to not have an extra legroom seat option for PE? I for one would ditch Qantas full stop. I fly PE a lot and have relied on those extra legroom seats on many UHL trips.

My thoughts are that due to the 1-2-1 layout of their new J section with (70 J seats, up from 64) the galleys and toilets will have to be re-arranged and row 11 - first row of J will have to be moved way forward to allow the new 1-2-1 config with an extra 6 seats just to allow PE, (and an expanded PE at that (60 seats total, up from 35,) to be accommodated at the rear of the upper deck.) I am somewhat confused about how they are going to do this. There will need to be 18 rows of J instead of 11 due to the new config and extra seats. Currently, there are 11. Also, there will have to be an extra 4-5 rows of PE just to accomplish the stated aim of 60 PE seats. I can only assume that the current exits where Economy is on the upper deck will be where the extra legroom PE seats will be.



patrickk

Qantas

Member since 19 Apr 2012

Total posts 368

The fit more rows in by the business class seats being closer together by virtue of the ‘leg well' going under the sideboard of the seat in front. So while the new business class is nice the disadvantage is it is a bit cramped for ones feet when full laid out.

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 825

On the PE seats. Row 24 won't exist as PE in the new cabins. This will now be Row 31 in roughly the same position.

Was a leaked layout some months ago on some other sites that suggested.

MiniJ - Rows 11 to 15 1-2-1 - 20 seats

MainJ - Row 16 1---1 17 to 28 1-2-1 - 50 seats

PE - Rows 31 to 37 2-3-2 across, then --3-2 , --2-2, ---2 - 60 seats (blocked door toilet and galley on the left narrows the cabin at the rear)

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 412

Originally Posted by patrickk

The fit more rows in by the business class seats being closer together by virtue of the ‘leg well' going under the sideboard of the seat in front. So while the new business class is nice the disadvantage is it is a bit cramped for ones feet when full laid out.

I flew the Dreamliner back from the US in April in J and I found the setup very comfortable. Once stretched out I didn't have any issues with feeling cramped. I'm 1.8m. I guess if you're 1.9m+ it might be different

PLEASEupgrademe

Qantas - Qantas Frequent Flyer

Member since 16 Nov 2017

Total posts 93

Originally Posted by moa999

On the PE seats. Row 24 won't exist as PE in the new cabins. This will now be Row 31 in roughly the same position.

Was a leaked layout some months ago on some other sites that suggested.

MiniJ - Rows 11 to 15 1-2-1 - 20 seats

MainJ - Row 16 1---1 17 to 28 1-2-1 - 50 seats

PE - Rows 31 to 37 2-3-2 across, then --3-2 , --2-2, ---2 - 60 seats (blocked door toilet and galley on the left narrows the cabin at the rear)


Very interesting. Do you recall if and where the extra legroom seats are? Do you remember where you saw the leaked layout?

Thanks!

patrickk

Qantas

Member since 19 Apr 2012

Total posts 368

PLEASEupgrademe: let google be your friend the map was published Australian frequent flier June 25.

PLEASEupgrademe

Qantas - Qantas Frequent Flyer

Member since 16 Nov 2017

Total posts 93

Thanks for that. It is somewhat of a sketchy diagram as the poster said "nothing official." I also saw the OP last night. With regards to extra legroom seating, would you assume that 29A/B/J/K would be similar to 20A/B/J/K on the QF 789? Having never flown on the QF's 789, In your opinion (or anyone else who is watching this thread) how often are babies seated here? The problem is that I have a severe form of Psoriasis (Skin Condition,) which makes even short haul flying incredibly uncomfortable for me. On many occasions (mostly when I've travelled to the USA,) but most recently when I flew to Europe and back last year, I made a Special Handling Request with specific request for those 24A/B/J/K seats. Of the last few PE SHR's that I've made (2014 MEL-LAX rtn, 2016 MEL-LAX rtn and 2018 MEL-LHR via SIN rtn QF assigned me one of the PE extra leg room seats on 5 out of those 8 legs. All those requests were made as a Bronze QFF. Now that I am Gold, and as I need to be in Boston next year, I have just purchased flights as I found a great deal and was able to select the extra leg room seats. It was a feeling of relief to not have to stress over it as these seats help me tremendously. I am able to sit in an exit row as I am strong and able to assist in an emergency. I was considering putting in a SHR anyway but now I am really worried. If I were not able to get extra leg room seats, to be perfectly honest this would be the final straw in regards to QF. My skin gets so dry in flight that those seats mean the world to me. Furthermore, next year I will likely need to work on a keynote that I am delivering. I find it truly absurd that QF would have many extra leg room seating options for Y and PE (at this point in time) and remove them from PE in a cabin that has 50 seats.

I guess what I'm trying to say is, how should I approach this particular Special Handling Request? IE, what should I be telling them/asking them, and what should I expect?


I am very worried now as I purchased flights almost a year in advance solely because I could select either 24A/B/J or K for the very important reasons which I have outlined above.


Thanks so much for your help.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 368

From the map on Australian Frequent Flyer, row 31 the first row in PE seems to have the greater potential for extra leg room. From my experience the baby bassinet are used often but these are PE so less sure. Depending on when you fly will determine the chance of the new layout but they want be assigned to routes until they are each completed for obvious reasons (delays etc.). They said four by the end of the year, then after the holiday period roughly one per month. Then seat selection will be possible. If I were you I would make a SHR request now but they won't know the schedule until each of the refurbed the planes are scheduled.

aggie57

QF

Member since 04 Apr 2014

Total posts 123

Originally Posted by markpk

Originally Posted by patrickk

The fit more rows in by the business class seats being closer together by virtue of the ‘leg well' going under the sideboard of the seat in front. So while the new business class is nice the disadvantage is it is a bit cramped for ones feet when full laid out.

I flew the Dreamliner back from the US in April in J and I found the setup very comfortable. Once stretched out I didn't have any issues with feeling cramped. I'm 1.8m. I guess if you're 1.9m+ it might be different

I'm 6'4” and size 12 feet. I've done quite a few flights in the ‘new' business, both on A330's and 787's including a couple across the pacific and the new setup is pretty cramped. I know there's a lot wrong with the Skybed II but I actually prefer it on long trips for that reason. The new seats are great for medium range flights up to Asia or across Australia.


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