VA's new Business Class unveiled???

6 replies

Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 193

I think I may have found the answer to what we will get or more correctly will NOT get from VA's J class service in the coming weeks.

A few weeks ago I booked J class Brisbane- Perth return starting Dec 1st with a " Business Saver " fare of $2570, this was in anticipation of West Oz borders being open in Dec and a rush for seats occurring.

Just for curiosities sake I had a look at VA's J class fares today and they are the same price for all of Nov.

However-- On Dec 1st the " business Saver " fare drops by $400 each way , a total of $800.

This make me think that Bain actually take over on Dec 1st and have adjusted the fares according to the new standard of service the will offer in J class.

So for $400 less I reckon we will get a very much reduced service , probably 1/2 a cup of noodles!!!!!

This really annoys me to think I have paid a premium price and only get a very much reduce service or so it would seem.

There's no way VA / Bain can drop the price by $400 each sector without a substantial reduction in service or at least that's how I see it.

One only reduces the price when the product cost less and that means less service.

What irks me is that VA wont even give me the difference as a travel credit even though I remained " loyal " to VA and decide to give them a go rather than QF.

Not looking forward to my flight like I used to do for the many years I flew VA J class previously.

I was quite prepared to pay the higher price as long as I got good service and fully understand that the vastly reduce price will be reflected in standard of service.

If I had known this I would have booked QF and enjoyed the better service . At my age of 79 I am going to enjoy my twilight years flying in comfort but this flight doesn't look too promising.

Because of the covid -19 pandemic I had to take a punt and make this booking as there will be a huge rush once the West Oz borders reopen so wanted to secure a seat now.

Punt did not pay off!!!!!!

XWu

Member since 09 May 2020

Total posts 39

That’s quite a bit of money to put down for a punt if you don’t mind me saying.

For a VA business product with still unconfirmed quality

With unconfirmed takeover date by Bain (though I take it the price drop my reflect that date)

And an assumption the WA borders will be open to QLDers by then

Hope you paid by Amex

Does anyone knows if paying for VA products at this stage is still considered unsecured creditors? (Not stirring here, just a theoretical question)


Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 193

XWu

Yes, it's fair bit of money but the fare won't be lost as I can change the date without penalty and will do so until it fits within the West Oz border opening. The big reason to book early is that when the border does reopen there will be a great rush on seats so had to make sure I had one. I wanted to be there mid Nov to celebrate my sister's 65th wedding anniversary but that's not going to happen now.

You mention paying by Amex and yes I did but why do you ask?

Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 193

Had a further look at VA's web site and the big price drop starts on Wed 25th Nov so maybe that's the date Bain take control.

dm12

Member since 08 Feb 2018

Total posts 110

maybe dropping price to stimulate demand. Or to reflect seats are not lie-flat.

XWu

Member since 09 May 2020

Total posts 39

Originally Posted by Rod H

XWu

Yes, it's fair bit of money but the fare won't be lost as I can change the date without penalty and will do so until it fits within the West Oz border opening. The big reason to book early is that when the border does reopen there will be a great rush on seats so had to make sure I had one. I wanted to be there mid Nov to celebrate my sister's 65th wedding anniversary but that's not going to happen now.

You mention paying by Amex and yes I did but why do you ask?

Looking at previous posts in March-June on ET, it appears only those who paid by AMEX can get a refund (by asking AMEX for chargeback) for cancelled VA flights when it gone into administration whereas Visa and other CC appear to reject chargeback saying this is due to the pandemic, hence those who paid via the latter are stuck with travel credit on good will of Bain.

Hence my question whether any booking with VA made during administration period can still be considered unsecured credit if for some reason the airline cancelled the flight or go balls up despite the Bain takeover agreement (and for those VA sycophants, this is a theoretical question on the rules of trading under administration)


Last edited by XWu at Oct 26, 12.56 PM.
Last edited by XWu at Oct 26, 12.56 PM.
Last editedby XWu at Oct 26, 2020, 12:57 PM.

New Mint

Member since 24 Feb 2012

Total posts 64

I’d say it’s just the 20 years sale that Virgin have on at the moment. One way sale fares for travel from BNE - PER (or vice versa) are $899 each way for travel from 25/11/2020 to 31/03/2021.

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