Delta One business class suites for Sydney-Los Angeles in April 2019

By David Flynn, October 25 2018

Delta Air Lines will launch its business class Delta One suites onto the Sydney-Los Angeles route next year, raising the bar for premium travel on the popular and competitive trans-Pacific route.

The enclosed business class suites with sliding privacy doors will appear on Delta's daily Boeing 777 flight between Sydney and LAX starting April 18, 2019 (the first Delta One suites from Los Angeles to Sydney will take wing on April 16).

Each of the 28 suites on the upgraded Boeing 777 has a seat width of 22-24 inches and extends to a 2-metre (79-inch) fully flat bed with memory foam cushions and Westin 'Heavenly Bedding'.

The Delta One suites – built on the same Thompson Vantage XL platform as the Qantas Business Suites – are arranged in a staggered 1-2-1 layout, so there's not only direct aisle access for every passenger but the option for those in window seats to be closer to the window or closer to the aisle.

Each passenger gets an 18-inch HD touchscreen, AC/USB outlets and a snazzy Tumi amenity kit with Kiehl skincare products, plus – for a fee – very fast WiFi.

(The best deal here is the US$28 pass which offers a whole 24 hours of unlimited connectivity across one or more Delta flights: this works especially well if you have an onwards connection from Delta's LAX terminal to another destination within the USA.)

Delta has also extended its choose-before-you-fly 'Pre-select' meal service to business class travellers between Los Angeles and Sydney, with chef duo Jon Shook and Vinny Dotolo designing the seasonal menu on flights from LAX plus a selection of matching wines curated by Delta's Master Sommelier, Andrea Robinson.

"We want to make dining at 30,000 feet feel like dining at a favourite restaurant," explains Lisa Bauer, Delta's Vice President for On-Board Services.

It's worth noting that Delta's revamped Boeing 777-200LR jets have a smaller business class cabin – down from 37 seats to 28 Delta One suites – due to Delta's decision to add a sizeable new Premium Select premium economy cabin (below) in place of the extra-legroom Comfort+ section.

This near-25% reduction will make it more challenging for travellers to snare a Delta One suite based on redeeming their frequent flyer miles, and will likely see reduced availability of upgrades.

Qantas frequent flyers who are tempted to try the Delta One suites will also be interested in Delta's status match for Qantas Platinum and Gold card-holders.

This provides three months of complimentary status in Delta's Sky Miles rewards program, which can then be extended for as far away as January 2020 by completing a not-very-challenging "mileage challenge" with just a single flight.

Read more: Delta offers SkyTeam frequent flyer status match against Qantas

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Bob Burgess

Bob Burgess

13 Sep 2016

Total posts 184

Nice idea but they look a bit tight for my liking and I am a solid but average sized bloke. I'd probably have the doors open except when I am sleeping, which is when you do like the privacy so you're less likely to be disturbed by 'foot traffic' etc.

Traveller14

Traveller14

17 Sep 2015

Total posts 391

Unless the table can extend closer to him, he looks as if he'd find it hard to reach the food. Is this so?

mb68

mb68

Qantas - Qantas Frequent Flyer

18 Oct 2012

Total posts 122

I cant say the fellow in that first pic looks that comfortable . His left arm seems to me jammed in. I,m really surprised airlines are not opting for a much wider seat . I realize there are some wider options by a couple of inches out there in the market place however it still surprises me .

xtfer

xtfer

Virgin Australia - Velocity Rewards

14 Mar 2017

Total posts 127

A wider seat requires a wider booth, which means insufficient room to put another bed in without sleeping on an angle (ala Singapore Airlines), or adopting a herringbone (which has its own limitations).

lind26

lind26

24 Apr 2014

Total posts 269

I agree, I can't work out why with all that space seats can't be wider.

nichojo

nichojo

09 Aug 2016

Total posts 7

@david - shall we call this "mini first" as well?

David

David

24 Oct 2010

Total posts 2334

Hahaha, I think Qantas has copyright on using that term to describe business class! :P

simulate

simulate

15 Nov 2016

Total posts 18

@nichojo - some here would just call it a private "crib"!

mb68

mb68

Qantas - Qantas Frequent Flyer

18 Oct 2012

Total posts 122

Xtfer , I understand your point totally, Just seems that the Delta product has ample room for a wider seat, if it were to be placed in a more central position , instead of positioned on one side. (Thanks for your reply.)

lind26

lind26

24 Apr 2014

Total posts 269

Agree, that's what I thought too, why pushed to one side?

JBL

JBL

01 Jun 2016

Total posts 60

Weren't Delta going to put the A350 on SYD-LAX

David

David

24 Oct 2010

Total posts 2334

Sydney was only ever 'under consideration' for Delta's A350s as part of its broader Asia-Pacific focus [see https://www.executivetraveller.com/delta-eyes-sydney-for-new-airbus-a350-and-its-business-class-suites]

Bruce777

Bruce777

Aegean Airlines - Miles & Bonus

17 Sep 2017

Total posts 17

If you read onemileatatime ‘s review, on the surface the product is nice but is really small and cramped, and does not compare to the space of Qsuite and Qatar’s soft product.

DrSK

DrSK

Virgin Australia - Velocity Rewards

08 Jul 2014

Total posts 51

It will be interesting to see how this J product compares with that of the VA 777 on TPAC flights. I know this is of limited relevance to much of this site's readership, but it is noteworthy (and surprising) that DL has elected to keep Y at 9 abreast - a significant point of difference with the UA and AA 777s.

Traveller14

Traveller14

17 Sep 2015

Total posts 391

Suspect it's of much relevance to many, as self funded businessmen and women, and lots of others, often travel in economy. Some may not wish to admit it.

TZB88

TZB88

QFF

16 May 2016

Total posts 44

UA and AA operate Dreamliners on SYD-LAX nowadays.

cross40

cross40

09 May 2016

Total posts 10

All well and good. Sprucing up the cabin with the latest equipment DOES NOT improve service. US airlines have no idea how to treat Premium passengers. I would fly Chinese airlines before getting on a US airline.

Traveller14

Traveller14

17 Sep 2015

Total posts 391

In economy class also, US airlines don't seem to have a great reputation either (although Virgin America did.) However it's ages since I have travelled on UA.

StuParr

StuParr

Virgin Australia - Velocity Rewards

01 Mar 2012

Total posts 169

I recently flew UA First in the US and the staff were great. Friendly, helpful and everything was on time. Like Eli said, they did things efficiently and effectively. Plus all the flights were on time, so I was quite happy.

Eli

Eli

30 Jul 2015

Total posts 90

Im sorry but that is not 100% true. I'm a Brit that lives in the US and whereas the food sucks on American carriers, I find the vast majority of US FA's to be pleasant. They do not fawn over you and act like Geisha girls, but they get it done. Yes, they could clear the tables a bit quicker but overall they are NOT as bad as Aussies make them out to be.

What I notice on this site, many people speak of the US carriers from years past. They have improved alot. I also find that QF is still highly praised when the reality is that was also from the same era. I hear nothing but ok to lukewarm comments from people who fly QF J class. My own experience on a QF flight was FA's that were Aussie nice, but overall not really into it.

Virgin Australia seems to be 100% thumbs up from everyone.

Live in the now and not the past.

cheynejonstone

cheynejonstone

Virgin Australia - Velocity Rewards

06 Nov 2012

Total posts 23

Want good service from FA's on a US airline? It's easy - be polite to them! American's are unbelievably rude to service staff and I have always found that if I use my manners (like I always do) by saying please and thank you for everything they treat you very well!

Joe

Joe

03 May 2013

Total posts 387

Like BA wouldn't travel that far with DL AA UA for free. They have no idea. It's a glorified bus trip.

lind26

lind26

24 Apr 2014

Total posts 269

I think the only way to get good service on an American airline is to introduce tipping!!!

mickeyg

mickeyg

Virgin Australia - Platinum

26 Jun 2011

Total posts 46

I would like to see them keep a couple of rows of Comfort+.

talkscheap

talkscheap

Virgin Australia - Velocity Rewards

10 Dec 2016

Total posts 45

I have flown this Delta One seat in a window seat on LA to NY to LA and its a bit tight and the Delta service is pretty average and the food was unrecognizable and I didnt actually eat it . I cant imagine why you would fly this from Oz to LA when the Virgin Business cabin, service and food is so far ahead its not funny. I wont be giving it a try, my internal USA flight was underwhelming enough

mewettjohn

mewettjohn

Qantas - Qantas Frequent Flyer

26 Jun 2015

Total posts 16

I agree with Joe (15th May).

Flying High

Flying High

13 Feb 2015

Total posts 38

Delta really should have chosen someone with narrower shoulders than that guy in the first pic - he doesn't really fit into a business class seat!

reeves35

reeves35

24 Aug 2011

Total posts 551

This probably highlights the weakness of staggered J class seats compared with reverse herringbone. In staggered, the seat width is limited and you end up with a wider table than really necessary beside you housing the legs of the person behind.

This limitation is less with reverse herringbone as the seat width can be adjusted depending how far off centre-line the seats are placed. Of course, this means the side table is smaller which is probably not a big deal to most people, and a tapered footwell which may be an issue for some. Moving off-centre-line does have some safety implications as VA discovered which they solved with seatbelt airbags.

reno

reno

Qantas - Qantas Frequent Flyer

20 Sep 2013

Total posts 469

The usual US carrier bashing on this site.pitty they all provide better product an service than Qantas.

MRYJDrake

MRYJDrake

Air New Zealand - Airpoints

31 Oct 2016

Total posts 70

I must be blind, I don't see any Bashing, just review..

TZB88

TZB88

QFF

16 May 2016

Total posts 44

I think a lot of the negative attitude towards US carriers is from old experiences rather than recent. Also, international vs domestic flying with the US carriers is apples and oranges. From what I see these days, it is usually the US airport experience (immigration, security) that puts people in a negative frame of mind BEFORE they even get on the plane. A lot of the major US airports have improved in this regard though too.

TZB88

TZB88

QFF

16 May 2016

Total posts 44

I wonder what DLs corporate customers think of the downsized J class? 28 seats ain't many - impact on supply/demand/price?

aggie57

aggie57

QF

04 Apr 2014

Total posts 152

I agree re the endless US carrier bashing. There are some weaknesses in their operations for sure, and I for one do avoid United whenever possible, but they successfully move a lot of people every day across a huge network. A smile and a cheerful hello goes a long way, be it from a passenger or crew.

Eli

Eli

30 Jul 2015

Total posts 90

These pics were taken from the A350 which has a narrower cabin. People have complained about the tiny width. The 777 should be a tiny bit better.

Gazza129

Gazza129

11 Nov 2017

Total posts 8

I wonder how the reduction in seat numbers will affect pricing? Just like the Dreamliner, less seats, always full, charge more.......

talkscheap

talkscheap

Virgin Australia - Velocity Rewards

10 Dec 2016

Total posts 45

I have flown this product Transcontinental in the US and it is cramped and not top of the class for comfort. Factor in the very variable Delta service and the food experience on Delta and its never going to be my first choice. I will take VA "The Business" every time, it is streets ahead

Rav

Rav

18 Aug 2017

Total posts 40

Re US airline bashing :I have flown Frontier in the US and was as good as any budget airline I have flown here or in Europe. I have also been made to fly United from NY to LA to connect to an AirNZ flight home to Melb. I would not give you 2 cents for the United experience, Discounting the 5 hr delay with a broken something, the staff were bored, the seats ok, service slow and meagre, their fault we are 5 hrs behind when we fly into LA with needing to connect to a partner airline, T1, after being told we would be escorted to T5 to make sure we would make our flight (NY), in LA they pointed and told to walk to T5 that way. Although incensed I asked that they notify AirNZ that we were on the way. I was with my aged mother who would not have been able to walk the distance after being on the go for 17hrs. LAX staff got mum a w/c and we managed to make the flight, Staff at LAX good, United crap, They did not talk to AirNZ who had no idea we were coming and had been held up for another issue. The stress and anguish manifested itself in a panic attack and she spent most of the flight to Aukland on oxygen. AirNZ brilliant. I wrote to them and asked them why would such a quality airline associate with United. Sept '16, not too far in the past I suspect.

Rav

Rav

18 Aug 2017

Total posts 40

I was speaking to a US billionaire who had just flown to the Gold Coast for a conference and he flew Delta so I asked about the service on the flight from LA, his response was a lukewarm OK, after 4 days I knew OK was they did their "jobs" but nothing more.

jtung

jtung

15 Aug 2018

Total posts 8

That would be a great idea as the only A350 service currently serving Sydney is Taipei-Sydney by China Airlines, it would be great to have another A350 service to be serving between LAX and SYD by Delta,other airlines should also opt to replace their aircraft to long-haul or ulr aircraft to increase profitability by fitting in more seats.

djtech

djtech

Qantas - Qantas Frequent Flyer

02 Sep 2018

Total posts 104

Delta is using their retrofitted 777-200LR for this route

msport2012

msport2012

Delta Air Lines - SkyMiles

14 Apr 2013

Total posts 313

MU fly the A350 to Sydney

crwilkins

crwilkins

Qantas

02 May 2016

Total posts 35

Comparing the US carriers is not always a fair comparison, sure they are not as great as some other airlines but they have improved considerably in the past 5 years, all of them now profitable and service levels have improved. Some people also live in a vacuum and forget that DL, AA and UA combined probably fly around 750M pax per year, compare that to QF at around 55M pax per year and SQ at around 25M pax per year....the scale just has no comparison.

Joe

Joe

03 May 2013

Total posts 387

The only reason some US carriers have "improved" is because of pressure exerted by Arab, Asian and other carriers. e.g. AA, they only introduced in flight pyjamas and upped the J soft product after their JV with Qantas. They were pressed into doing that to ensure they could offer a more equal product. AA, UA, DL, AC are all best avoided. It's generally nearly always a poor experience and even worse on the ground. You are correct, they do service many more pax in comparison which is highlighted by the fact staff are jaded and the experience is no better than catching an interstate Greyhound coach service.

talkscheap

talkscheap

Virgin Australia - Velocity Rewards

10 Dec 2016

Total posts 45

I have flown this product "transcon" in the USA and its not bad, but nowhere near as good as Virgin's The Business and of course you get that renowned Delta service and food that frankly is barely average

Stranded

Stranded

Qantas - Qantas Frequent Flyer

28 Aug 2015

Total posts 11

I just returned from using this flight Delta OneSuites SYD/LAX/SYD connecting on to Minneapolis

The Hard Product is excellent in fact the door closing on the suite makes this the best product, in my opinion on the pacific, being a regular over the pacific on QF/VA/UA and yes even once in AA the space, set-up and privacy you get is 2nd to none!

The service onboard has improved, the crew are really proud of the product improvements . I never eat food on planes so can’t comment on food.


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