Cathay Pacific unlocks free WiFi for first class passengers

Cathay's first class flyers can now stay connected above the clouds without reaching for their credit card.

By David Flynn, December 5 2019
Cathay Pacific unlocks free WiFi for first class passengers

There are plenty of reasons to enjoy flying in first class with Cathay Pacific: the luxurious airport lounges, the well-appointed 'open suites' , the superb meals, the warm attentive service and, most recently, cosy new bedding.

Styling up the softer side of first class.
Styling up the softer side of first class.

Now you can add free WiFi to that list. Think of it as a little bit of high-tech icing on a richly-layered cake.

First class passengers on Cathay Pacific's Boeing 777-300ER jets are now offered free inflight Internet from beginning to end of their journey. That 'flight pass' would usually cost up to US$20, depending on the length of the flight (for trips of less than six hours, the tariff is US$13), with access available across your laptop, tablet and smartphone.

Cathay Pacific is steadily adding WiFi to its international fleet: all Airbus A350s come with the satellite tech already fitted (which also delivers a range of live TV channels including BBC, CNN and Euronews), while the airline says that all Airbus A330s and Boeing 777s will be upgraded by the end of 2021.

As previously reported, Cathay is also refreshing the 'soft product' components of first class.

Sweet dreams in Cathay Pacific's Boeing 777-300ER first class suite.
Sweet dreams in Cathay Pacific's Boeing 777-300ER first class suite.

Luxury UK brand Bamford is supplying male and female amenity kits with natural skincare products along with a cosy 600-thread-count sustainably sourced cotton mattress and duvet and a soft full-size pillow, while the brand’s popular Botanic Pillow Mist is added to the turndown service.

You don't have to be in a five-star hotel to enjoy a first class turn-down service.
You don't have to be in a five-star hotel to enjoy a first class turn-down service.

A revised menu brings wellness to the fore, with lighter options for the main and breakfast meals plus healthy alternatives such as superfood bowls and lighter protein side dishes, while JING teas and cold-pressed Bless juices featuring metabolism-stimulating ingredients are offered before and after  breakfast to help passengers wake up refreshed.

Healthier meals and metabolism-boosting drinks make their way onto Cathay's first class menu.
Healthier meals and metabolism-boosting drinks make their way onto Cathay's first class menu.

The dining service has been updated to a new suite of contemporary tableware from renowned brands across the globe, including chinaware from Noritake, cutlery from Robert Welch and full-size wine glasses from Riedel.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

22 May 2011

Total posts 69

Great to see Cathay doing this! Honestly I'm not sure why free internet is a given in first class these days - how much do they spend on champagne and caviar, but a $20 voucher and they don't?

Qantas - Qantas Frequent Flyer

13 Nov 2018

Total posts 95

Agreed pungpui!

When paying $$ K s for first, it seems a silly to deny F of free internet for the entire duration! Surely it doesn't detract that much from the high margins of first class?

Qantas - Qantas Frequent Flyer

19 Aug 2011

Total posts 161

Air NZ does free internet for all classes on long haul, I'm astonished at airlines that don't offer it in first and business at least (at least for browsing/email standard if not streaming)

NZ

13 Aug 2016

Total posts 59

NZ offers free wifi for all passengers on short-haul international too. The a321NEO/a320NEO's are be delivered with wifi factory installed. It's pretty good to free have been able to watch Netflix multiple times halfway across the Tasman without issues.

Surely offering WIFI doesn't cost that much to the airlines? You would think the reduced use of the IFE content (which some airlines pay per play) is helping the airlines that do offer free wifi.

AT
AT

Qantas - Qantas Frequent Flyer

14 Sep 2012

Total posts 317

Free WiFi for First Class while the rest get slogged $$$$ heavy charge. WiFi is hardly some niche cutting edge tech, everyone should get access to WIFI.

Airline like Air NZ and Qantas that have (or are planning) WIFI free for all are in touch with ALL their customers.

04 Dec 2017

Total posts 57

Get with the times Qantas.

Air New Zealand - Airpoints

31 Aug 2017

Total posts 5

I agree with my fellow kiwi's that Air NZ has been offering free wifi for a while now regardless of class - although not on all aircraft, they are getting it done as quickly as possible. I do HKG - AKL - HKG often as well as Pacific Is so it's good to have it.


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