Photos: Virgin Australia gets new Hong Kong airport lounge

By Chris Chamberlin, September 5 2017

Virgin Australia passengers have a new lounge to enjoy at Hong Kong International Airport as alliance partner Hong Kong Airlines opens the doors to its brand new Club Autus lounge this week.

Found on the seventh floor of HKIA's Midfield Concourse, Virgin Australia business class guests plus Velocity Gold and Platinum members stuck in economy can stop by before the airline's flights to Melbourne, with space for up to 225 passengers.

Divided into a range of zones, there's space to kick back before the journey in a variety of seats...

... spanning the more business-like above to those more 'chilled' below:

There's plenty of natural light to be had over by the windows, plus tarmac views, of course:

Continue roaming through the space to discover more communal seating – ideal for solo travellers setting up camp with their laptop in tow...

... and a quieter nook better-suited to reading and the like:

Two distinct VIP rooms also form part of the space – each with seating for up to 10 guests and separate shower facilities – with access granted at the airlines' discretion...

... while passengers in the main lounge also have access to showers. We're told the female bathrooms feature steam eye mask treatments as well, "for beauty-conscious passengers who wish to revitalise their skin".

For a bite before your flight, the 20-metre 'food line' buffet serves up a selection of local and international dishes including egg waffles, dim sum, spinach noodles, mixed mushroom soup, laksa, pizza, baked rice and desserts.

A separate 'health food area' instead specialises in vegetarian dishes with over 70% of the menu being meat-free...

... although don't fret: there's still a bar here with a selection of beers, wines and spirits available, plus seasonal juice cocktails, soft drinks, tea and Nespresso coffee.

There's also a 'welcome tea' service with over 80 specially-designed blends on offer ranging from ginseng oolong tea and rose tea through to kung fu tea and the coffee-flavoured 'Lattea' blend, in partnership with Hong Kong tea bar Jrink.

Along with Virgin Australia passengers, Club Autus also caters for Hong Kong Airlines' business class flyers – including those bound for Queensland's Gold Coast – and those of its other partner airlines, plus Fortune Wings Club Gold and Silver cardholders.

ChrisCh
ChrisCh

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

aniljak

aniljak

15 Sep 2012

Total posts 84

Can someone  please explain to me why airlines treat business  passengers  like gods with luxury lounges like this, but economy passengers  can't  even get a cup of coffee  in gate lounge! Why such a massive  difference in service?

Alcoano

Alcoano

26 Jun 2015

Total posts 6

Because business class passengers pay around 4 times more than economy class passengers??? Because profit margins are ultra slim on economy passesngers while business class makes airlines good margins. 

You get what you pay for. 

mspcooper

mspcooper

Qantas - Qantas Frequent Flyer

09 May 2013

Total posts 108

If airlines could get all business passengers on a particular segment, they would take it (plus cargo) and completely ditch economy. It's great business for the airlines to take less passengers and make same (or actually more) money. Economy class is close to break even, sometimes even subsidised, but majority make very little profit for airlines. However, at the same note, business class is a little too high and if the service is not worth that $$', customers will choose to take their business elsewhere (Cathay found it very quickly). Hence, the premium cabins get looked after well. I have flown economy for years and thanks to the work i'm in, i have been flying business class for the last 4 years consistently and i can tell you that "service" is very important for people like me, this includes a good lounge where one can take a good shower, eat healthy food and take care of work (emails/phones etc) and the flight ride is comfortable (good seats, lie-flat bed etc) so we can get out of the plane and go straight to work/meetings.

Vidic15

Vidic15

Virgin Australia - Velocity Rewards

22 May 2013

Total posts 23

Because you are paying for the higher level of service? Why would you expect an economy passenger paying possibly $800 return to be given lounge access free of charge?

loopflyer

loopflyer

13 Nov 2015

Total posts 51

You get what you pay for. Welcome to the real world. Even the Chinese Communists dumped Mao's vision of equality for all.

maq

maq

Jetstar Airways - Qantas Frequent Flyer

05 Jul 2017

Total posts 5

OH dear...You can't buy a Corolla and expect a Mercedes Benz. Commercialism . It's the world we live in - wholly dictated by how much you have $$$.

MikeMit

MikeMit

Virgin Australia - Velocity Rewards

06 Sep 2017

Total posts 3

Goodness, if you need to ask this question, maybe you should not be in the lounge with me.

Greg84

Greg84

03 Nov 2014

Total posts 87

Why else would you pay big money to fly business? Sure it's a more comfortable seat for the flight, but it's also the experience pre-flight i.e. no queues, lounge, preferential boarding etc. If you'd like to pay an extra $200 for your ticket I'm sure they'll be happy to throw in a coffee at the gate or just buy an expensive coffee from one of the many vendors in the airport & you'll be about $195 ahead...

Chris_PER

Chris_PER

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 451

Wow, that sofa looks awesome!

nix584

nix584

Virgin Australia - Velocity Rewards

10 Jan 2012

Total posts 226

Is it just me or do some aspects of this lounge look a bit VA-esque? Only with a more subdued colour palette. 

elchriss0

elchriss0

Virgin Australia - Velocity Rewards

13 Jan 2015

Total posts 578

I was thinking even 1 of the seating areas in the photos has a resemblance of sorts vs the VA domestic MEL lounge

moa999

moa999

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1373

So does VA generally depart from the midfield terminal?

Bob Burgess

Bob Burgess

13 Sep 2016

Total posts 184

Yes. before this lounge opened you had to alight the shuttle one stop short, visit the old lounge and then get back onto the shuttle to make your way to the VA gate. This new lounge has a much more convenient location as well as being miles ahead of the old one, if these photos are anything to go by!

FLX1

FLX1

31 Mar 2016

Total posts 644

moa999:

"So does VA generally depart from the midfield terminal?"

Not sure but I expect VA eventually will if not already.  It's the only way to make the most operational sense for VA @ HKG in terms of:

1. Easy connectivity for pax across a vast array of HKAir flights(And perhaps also flights by other HNA Group operators serving HKG) under 1 roof.

2. Easy access to this brand new & sazzy HKAir lounge for VA premium pax/FFP members.

3. Vast ground handling support by the largest HKAir op base now concentrated @ this HKG concourse.

The MFC(Mid-Field Concourse) is only 1.5yrs old and is the latest terminal section added @ HKG.  It has 20 gates and each is equipped with twin jet bridges for widebodies(including 3 gates to fit 380).  It's a huge concourse by global std and its design capacity @ 10m pax per yr(larger than the annual total traffic volume @ ADL) is actually on par with some terminals elsewhere even though MFC is only a concourse.  Most if not all HKAir flights are operating fm this concourse so it's effectively the physical hub of HKAir....I use HKG 8-10 times a yr and hv never seen a single CX or KA aircraft parked there.

Sam Butler

Sam Butler

05 Sep 2017

Total posts 5

I used this lounge on the weekend.

It's a great lounge.

Made to order noodles and egg waffles.

Reasonable (although no means the best) selection of food.

The best showers of any lounge ive used (well except for the fact t the shower head is a wierd height).

The main area overlooks the escalator (and foyer) from the train to the middle concourse. The rest overlooks the tarmac (except for the sleeping sort of lounges).

The annoying thing is however, is that you must get a VIP pass when you check in. Flashing your Velocity card at the lounge might not get you in. So remember to get it when you check in.

timegoes

timegoes

Cathay Pacific - The Marco Polo Club

05 Sep 2017

Total posts 1

i will use it this weekend. i'm very expected it .
but do you know? even Qantas HK loundge is better than QF syd .

Livewireshock

Livewireshock

Virgin Australia - Velocity Rewards

17 Mar 2016

Total posts 38

Is there any news on Velocity flyers travelling on the Hong Kong Airlines flight from the Gold Coast to HKIA being able to use the lounge at Coolongatta? For the size of the airport, it would not a hassle to use the domestic lounge before going through immigration. The flight can be booked on Virgin's website and carries a VA number but currently denied the ability to use the lounge.

ChrisCh

ChrisCh

24 Apr 2012

Total posts 2923

As we always say, when there's news to report, we'll report it. :)

goldcoastandrew

goldcoastandrew

17 Aug 2012

Total posts 4

Can VA Platinum guest travelling companions? 

andyhui01

andyhui01

09 Mar 2017

Total posts 7

yes. 1 guest (inc children)

BigH

BigH

Virgin Australia - Velocity Rewards

24 Dec 2012

Total posts 15

Looking forward to trying it out in Oct

KinHo

KinHo

03 Sep 2017

Total posts 51

Recently I just heard that AirAsia with their Premium Red Lounge access option, which means you pay a little more on your class of ticket, and you get access to their lounge at KLIA2, along with other special that's added to the airfare condition. Have a look at their webpage. https://www.airasia.com/au/en/inflight-comforts/airasia-premium-lounge.page


Maybe the premium airlines can learn something from the LCC. 

Sam Butler

Sam Butler

05 Sep 2017

Total posts 5

AirAsia lounges are bad. Limited food and soft drink, alcohol is extra cost. At KLIA2, I'd rather go to the capsule hotel than any of the crappy lounges. Back in my days of flying AirAsia a lot, that was my go to. 

KinHo

KinHo

03 Sep 2017

Total posts 51

I have not been to the AirAsia lounge myself, but for the addition of such a low price, and it being a LCC in a LCCT, that would better than nothing at all. 

I think the way they have "packaged" this concept of paying the extra for lounge access, is a good option for EY pax. 

dommey

dommey

19 Jun 2014

Total posts 32

You can get into the lounge regardless of your membership status if you are travelling with the airline on your birthday, apparently.

FLX1

FLX1

31 Mar 2016

Total posts 644

I think the most attractive aspect of this new HKAir lounge relative to other lounges @ HKG is gonna be its tranquil ambiance & a feeling of spaciousness.

Except its F lounge, all CX lounges for J pax/Oneworld premium members @ HKG can feel a bit like a mad house /overun by mobs these days especially during peak hrs.  In contrast, HKAir and their partners today still hv far far fewer J pax /premium FFP members to provide lounge service to @ HKG....

billyp1971

billyp1971

Qantas - Qantas Frequent Flyer

08 Sep 2017

Total posts 4

Nothing to get your hopes up over. Comfy and close to gates. No announcements which caught a few less experienced travelers. Food average but definitely an improvement

S

S

13 Sep 2013

Total posts 105

I'm here tonight and I have to say, I think it's lovely! So much food and such a good array of drinks. 

It's all really beautifully done 

nnii

nnii

03 Dec 2017

Total posts 2

How long Sydney still have to wait to get the direct HK flights from VA?

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