Qantas Frequent Flyer Platinum One: the unofficial guide

By Chris C., January 28 2015
Qantas Frequent Flyer Platinum One: the unofficial guide

This article is part of our ongoing Business Travel 101 series for newcomers to the world of business travel.

Platinum One status in the Qantas Frequent Flyer program is only within reach of Australia’s most highly-travelled road warriors, but with comes with significant perks to make it worth your while.

Among them, a free Platinum card for your partner or significant other, no fees for extra-legroom seating in economy and same-day flight changes at no charge.

How to earn Qantas Platinum One status

You’ll need to notch up a whopping 3,600 status credits in a single membership year to earn or keep a Platinum One card, and at least 2,700 of those status credits need to have been earned on a Qantas QF flight number.

That includes, of course, bona fide Qantas flights, along with codeshares on its partner airlines such as Emirates, China Southern and Canada’s WestJet.

Status credits can also be collected on Oneworld airlines such as British Airways and Cathay Pacific, on selected Jetstar services and also on Fiji Airways, although these serve only as a top-up to your regular Qantas flying.

You’ll also need to take at least four Qantas, QantasLink or points-earning Jetstar flights each membership year to keep your status, although that’s hardly a challenge for a frequent flyer earning at least 2,700 status credits on Qantas flights alone.

A massive 180 return trips in discount economy between Sydney and Melbourne will land the 3,600 status credits needed for Platinum One, as would 45 return trips in business class.

It gets easier if your travel takes you far abroad – seven return Qantas business class trips to London will also do the trick, as would 15 returns to the likes of Singapore or Hong Kong at the pointy end on the Red Roo.

Lounge access for Qantas Platinum One members

Lounge access for Platinum One frequent flyers is much the same as for regular Platinum members.

That includes free use of domestic Qantas Clubs and business class lounges when flying with Qantas and Jetstar, in which you can bring two guests both before and after your flight.

When jetting overseas, your Platinum One card opens the doors to the superb Qantas First Lounges in Sydney and Melbourne, and to the new Qantas lounges in Hong KongSingapore and Los Angeles (pictured), whether flying with Qantas, a Oneworld airline or even Jetstar.

In the Singapore and Hong Kong lounges, which are 'integrated lounges' shared between business and first class travellers, Platinum One members enjoy a free shirt pressing and shoe shine service plus first shot at the showers – a handy perk if you’re arriving at the airport after a busy day at the office or on the road.

You’re also welcome to visit the business and first class lounges of all Oneworld airlines including British Airways, Cathay Pacific, Japan Airlines and more, plus most Emirates lounges whether travelling with Qantas or Emirates and the Fiji Airways Tabua Lounge in Nadi International Airport.

Although it won’t help with Emirates or Fiji Airways, Oneworld’s handy lounge finder points you in the right direction if you’re at an unfamiliar airport.

And if you’re in the Sydney CBD, feel free to stop by the Qantas MCA Lounge at the Museum of Contemporary Art for a quiet place to work or free coffee and snacks.

Qantas Platinum One: checked baggage allowance

Across the Oneworld alliance, Qantas Platinum One members can check one extra bag, or an additional 20kg, at no extra charge.

The allowances are slightly more generous when flying with Qantas and other selected airlines, as follows:

  • Qantas domestic flights
    • In economy: 2 x 32kg
    • In business class: 3 x 32kg
  • Qantas and Emirates international flights
    • To North and South America (all classes): one extra checked bag, with 32kg allowed in each bag
    • To all other destinations: an extra 20kg
  • Airberlin
    • All flights: a second 8kg cabin bag (10kg allowed with a laptop)
  • American Airlines and US Airways
    • Three free checked bags (up to 23kg per piece), plus:
    • Two free checked bags for travellers on the same booking as the Platinum One member
  • British Airways
    • One extra bag for the Platinum One member and any passenger also booked on the same reservation, plus:
    • A weight allowance of 32kg per piece for the Platinum One member only

Members also receive two free electronic Q Bag Tags for use on Australian domestic flights, which replace the need for a traditional paper baggage tag.

More perks for Qantas Frequent Flyer Platinum One

As with Qantas Platinum, you’ll earn double points on Qantas, Jetstar, American Airlines and US Airways flights (including codeshares), and enjoy Oneworld Emerald benefits such as priority check-in, boarding and baggage handling across the Oneworld alliance.

Platinum Ones can also select any seat on any Qantas flight at no charge – including the front row of economy on domestic services; the exit rows on domestic and international flights; in the private, three-row mini-cabin at the front of business class on the A380; and even 1A down in first class.

Your partner will also be given free Platinum frequent flyer status. Like Platinum One, that also brings about Express Path cards with both Qantas and Emirates to shortcut the queues when you’re departing Australia or returning home.

That’s served atop free memberships to Qantas epiQure and the Qantas Golf Club, waived assisted booking fees when reserving a flight or redeeming frequent flyer points over the phone, and the ability to grab an earlier domestic flight at no charge on the day of departure – even if there would otherwise be a fare difference.

You’ll also be looked after by the Platinum One Special Service Team, which personally assists travellers during flight disruptions, when urgent assistance is required or when flights need to be changed or re-routed.

Finally, a cool 75,000 Qantas Points come your way after earning 5,000 status credits with Qantas and Jetstar in a single year, and a further 100,000 points after passing 7,000 status credits in the same time period.

That’s a considerable amount of travel – 7,000 status credits also gives you Lifetime Silver status and is half way to Lifetime Gold. Yes, in a single year.

Flight upgrades for Qantas Platinum One

Platinum One members are at the top of the pecking order when it comes to swapping your points for a better seat on-board.

On international flights, upgrade requests are approved up to seven days before departure and ahead of all other frequent flyers – including Platinum, Gold, Silver and Bronze cardholders.

Through their lounge access benefits, Platinum One travellers can also ask for an ‘on departure upgrade’ at the airport service desk, which is great way to reward yourself after a successful business meeting or when upgrades simply weren’t available online or over the phone.

If a family member is travelling with you on a separate booking – or even on their own – Platinum Ones can request points upgrades on their bookings which will be treated as though the Platinum One member were travelling themselves.

In short: Platinum One frequent flyers have the best chance at scoring an upgrade using their points than any other frequent flyers.

The unpublished Qantas Platinum One perks

Flight simulator sessions, tickets to a private tent at the Formula 1 Grand Prix and Qantas-branded leather iPad covers – just three of those ‘hidden’ perks given to selected Platinum One members.

(To increase your chances of receiving offers relevant to you, update your hobbies and interests in your frequent flyer profile via the Qantas website.)

Where Qantas flights can’t be booked with frequent flyer points, Platinum One members can dial the phone number on the back of their card to discuss the possibility – it’s by no means a sure thing, but it’s a good manoeuvre to have up your sleeve for a rainy day.

In the air, it’s common for the Customer Service Manager (CSM) or the Customer Service Supervisor (CSS) to drop by your seat to deliver a personal welcome as they hand over your Express Path card.

They’ll also occasionally bring your favourite drink, an amenity kit from business or first class or even noise-cancelling headphones for use with the inflight entertainment system, but as with all ‘unpublished benefits’, it’s certainly not to be expected on every flight.

And in the Qantas Singapore and Hong Kong lounges, you’ll find that priority showering and a free shoe shine aren’t the only perks to be enjoyed – so make sure you leave time to visit the bar...

More AusBT 'unofficial' status guides

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Chris C.

A Brisbane-based contributor to Executive Traveller, Chris Chamberlin lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic.

30 Aug 2013

Total posts 445

I always throught the ironic thing about offering Platinum 1 additional points when they attained ridiculously high status credit levels is the last thing these people would want to do in their spare time is jump on a plane!

Qantas - Qantas Frequent Flyer

17 Aug 2012

Total posts 2223

I dunno, if Ryan Bingham was a P1 he'd never spend a spare moment out of the airport.

07 Mar 2014

Total posts 12

how many Platinum one members are there?

Virgin Australia - Velocity Rewards Platinum

29 Aug 2014

Total posts 38

Apparently just over thousand (and that was in 2015)..

Qantas - Qantas Frequent Flyer

23 Mar 2012

Total posts 214

Sadly I never got offered F1 or sim session while I was P1, but I do use my tablet cover and did score a number of free upgrades. :)

Qantas - Qantas Frequent Flyer

10 Jan 2013

Total posts 715

Given the huge earn required for P1, for "possible" benefits of actual worth, I view it more as something that only makes sense by unintentional coincidence (that is, I wouldn't go out of my way to get it). About the only thing I consider a real, reliable benefit over and beyond Platinum, is the Special Service Team which is a once in a blue moon activity (and a sometimes variable one at that judging from feedback).

But nice to have if you were always going to do that amount of travel anyway.

Qantas - Qantas Frequent Flyer

20 Sep 2013

Total posts 469

One event that may be of interest P 1,s is complementary access to most all g,day Aust/USA events.I have received invites over recent years from P 1 office.

Qantas - Qantas Frequent Flyer

10 Apr 2012

Total posts 310

Was P1 for a year, and unfortunately wasn't invited to any events... The only benefit i saw was every upgrade for domestic and international that i opted for got upgraded, that was the only difference i found between P1 and normal P...

Qantas - Qantas Frequent Flyer

01 Mar 2013

Total posts 179

I've been QFF P1 since inception. I'd rather not be, but that's life at present.

Some P1's love it and hassle the hell out of the P1 QFF Team, really much more than neccessary. I find the help, when I need it, excellent. Often I've been stuck somewhere and needing to get to A to B and it's never a problem. Then again I do think QF do go out of their way for their clients.

I guess the one thing I would appreciate, when I do step away from the professional world, (and too many SC's) would be Lifetime Platinum. Not too sure if that is on the cards. Cheers.

Qantas - Qantas Frequent Flyer

11 Jan 2017

Total posts 14

Not worth going for it over Platinum imo.

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