Singapore Airlines unlocks unlimited WiFi in first class

First class passengers are free to browse without limits, while business class now gets a boost to 100MB of free data.

By Brandon Loo, August 4 2019

Singapore Airlines' first class passengers are about to be spoilt just that little bit more, with unlimited inflight WiFi now appearing on the menu along with superb food, wine and service.

The Star Alliance member previously offered first class travellers on its Airbus A380 and Boeing 777 jets an initial 100MB of free data.

Business class passengers and elite PPS Club members have also received a bump from a blink-and-it's-gone 30MB to a slightly more useable 100MB per flight.

Onboard WiFi is offered on most of the airline's newer planes including the Airbus A380, Boeing 777-300ER, Airbus A350s and Boeing 787-10.

This covers the vast majority of flights from Australia to The Lion City, and onwards to high-demand destinations across Asia, Europe and the United States.

However, the rates for inflight Internet depend on the aircraft and the technology it's using.

In some instances Singapore Airlines charges for how long you're connected, although there's also a data cap in place. For other aircraft each session is limited to a set amount of data.

Passengers don't have to do anything different to make use of their new boosted allowances – just connect to the KrisWorld network once onboard and wait for the WiFi login page (or bookmark wifi.singaporeair.com).

Your email address, last name and seat number is needed to activate the complimentary connection.

Logging on to the complimentary WiFi with Singapore Airlines (this flight was taken before the new changes)

Only one device can be connected at a time per user, but you can swap between devices by signing in again.

If you don't have limitless data, there's also a handy 'pause' button to freeze the connection for a while and ensure your device doesn't waste precious megabytes through background updates. 

Executive Traveller tested out Singapore Airlines' WiFi from Sydney to Singapore recently (under the old allowances), and found the 100MB limit now available to all business class passengers was fine for checking the news, replying emails and even browsing social media across the 8-hour journey.

Although we couldn't conduct a speed test due to having limited bandwidth, the general browsing experience was reasonably zippy.

Brandon Loo
Brandon Loo

Brandon Loo

Brandon divides his time between Perth and Launceston, with ample hours spent in airport lounges in between. He recently picked up photography and tries to capture the beauty of Tasmanian landscapes, aeroplane cabins and in-flight food, to varying degrees of success.

maabbot

maabbot

06 Feb 2014

Total posts 91

You barely log on and 30mb is gone...100mb is better but still not great.

moa999

moa999

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1374

Be interesting to see if these changes hurt speeds.

Albeit as you say you wouldn't want to do a speedtest - they can blow through the limits themselves

Libertyscott

Libertyscott

Qantas - Qantas Frequent Flyer

19 Aug 2011

Total posts 150

It's something, but it's notable that Air NZ can provide unlimited WiFi in ALL classes for now on the flights that offer it, it just means you don't even need to think about being connected for work etc. Although I expect that there might be limits in economy class wifi on NZ in due course, the idea that anyone in first or business should ever face charges for this is a mistake competitively. Thai and Qatar both offer derisory data levels effectively just enough for my phone to update the email list, but not enough to do anything else. I've paid when I had to, but when service is patchy and drops out in certain locations, it seems poor value.

I know airline accountants will see this as great ancillary revenue on top of the fare, but the better approach would be to price premium speeds, so that free wifi for business class is usable for email, messaging, browsing (could even cache latest major newspapers onboard instead of the limited and dated selection often available), with an easy to use interface for the large screens in cabins (ideal for reading online newspapers/magazines), but obviously not for streaming audio and video.

SYDINI

SYDINI

16 Jan 2018

Total posts 67

In addition to the champagne, caviar, and all the other amazing things, unlimited wifi is a bonus! My points redemption flight in F is looking better as it gets closer!

UpUpAndAway

UpUpAndAway

QF

11 Jul 2014

Total posts 285

Just scored 2 of the suites for travel next year, unlimited wi-fi is either a good thing or bad thing (work work work)


Hi Guest, join in the discussion on Singapore Airlines unlocks unlimited WiFi in first class