Henry Krum hasn't written any comments

  • I am QF platinum plus so will give it a go if don't hear back expeditiously. I agree that the refund should be automatic rather than the passenger having to chase up.

  • Thanks for the feedback guys/gals. The general tone of the feedback does not sound promising. It was AKL-MEL on 7 April. Not offered next day on EK, just QF economy take it or leave it. As KG stated, I was reasssured by ground staff that there would be no problem and refund back to original Visa ...

  • Need help with Emirates. Recently family and I (4 PAX) were involuntarily downgraded from BC on EK to EC on QF because of engine failure of the EK plane. At the airport staff were apologetic and told me to contact Emirates Customer Service and that I will be provided with a refund of the cost dif...

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