Johns....many thanks for your reply above. Yesterday, I did use the link and eventually connected to a Jetstar "Live Chat" operator. It did not take too long to have the operator advise that I could have EITHER voucher(s) or refund. Of course, I chose refund and was advised that this WOULD BE DON...

Thanks for this info. I will give it a try. Wilbur-In-Carlton

Thanks Chris. Are you able to provide similar information re Jetstar? Maybe it's pretty much the same as Qantas. I am disappointed that Jetstar is offering only vouchers for our party of 8 who had to cancel our trip to Hawaii over Easter. Who knows if or when we can arrange to do this in the futu...