Does Virgin credit upgrades for Platinum members issued prior to the restructure
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Hi Guest, join in the discussion on Does Virgin credit upgrades for Platinum members issued prior to the restructure
Hi Guest, join in the discussion on Does Virgin credit upgrades for Platinum members issued prior to the restructure
ian62
ian62
Qantas - Qantas Frequent Flyer P1
Member since 23 Aug 2014
Total posts 27
I had 2 Y tickets from Per-Mel that I upgraded using 2 Virgin upgrades (I had been Platinum prior).
These flights were refunded during COVID but the upgrades did not transfer post restructure
Numerous calls to Virgin call centres promise to check if the upgrade vouchers should be re-credited but no response after 3 months of trying
Any clarity on this much appreciated