Hi, can anyone advise whether I qualify for a layover hotel in Shanghai flying China Eastern from Brisbane - Shanghai - Toronto in Business Class. Looks like the terms and conditions on the CE website seems to say that a hotel would be offered from North America but not to North America.
Yes, essential to call airlines like this if you booked ticket with it direct.
Generally a lot of airlines offer STPC if you have a layover of eight hours or more.
I'd be flabbergasted if you weren't eligible for an hotel.
Ask the airline if there's a choice and what the hotels are, then look them up on TripAdvisor and ring them back and try to obtain the highest ranked one.
If you booked through a bricks-and-mortar travel agent, ring it.
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Layover hotel with China Eastern in Shanghai
cromartyscot
cromartyscot
Member since 29 Jun 2018
Total posts 1
Hi, can anyone advise whether I qualify for a layover hotel in Shanghai flying China Eastern from Brisbane - Shanghai - Toronto in Business Class. Looks like the terms and conditions on the CE website seems to say that a hotel would be offered from North America but not to North America.
koji
koji
Cathay Pacific - The Marco Polo Club
Member since 11 Jun 2018
Total posts 58
Maybe call or email them directly? There are flexible while arranging the layover hotel.
Traveller14
Traveller14
Member since 17 Sep 2015
Total posts 73
Yes, essential to call airlines like this if you booked ticket with it direct.