AusBTInvestigator

Qantas bait and switch?

How'd you like to receive a year's upgrade to Qantas Frequent Flyer Gold, but find it actually la...

Two travel insurance claims for the price of one?

Can you get twice the pay-out on a travel insurance policy if you happen to have two insurances? ...

Qantas price gouging? $5,158 for economy Tokyo-Syd

UPDATE: Qantas advises it has discovered that its fares out of Toyko had not been correctly relea...

Cancelling a flight to Japan? That'll be $990.

Australian Business Traveller reader Tsz Shuen Au (Candy) was frustrated when she tried to cancel...

New law to fight travel rip-offs

Australians now have stronger protection against unfair airline, travel agent and hire car rules,...

Travel agent slugs Brisbane flood victim $2,000

Although most airlines were quick to waive fees for passengers who needed to change their flights...

Travel insurance claim denied - why?

When a reader's husband was tragically killed in a car accident overseas recently, his credit car...