QFF contact email

2 replies

hakkinen5

Qantas - Qantas Frequent Flyer

Member since 20 Aug 2014

Total posts 136

Hi,

Does anyone have a contact email for Qantas Frequent Flyer? I recently lost 4 lounge invitations that I had locked in for a QFF rewards booking out of Sydney. Jetstar cancelled that flight, rebooked us on a Virgin flight via Brisbane, and as such I lost the use of the 4 lounge invitations. I don't want to call as I know they are slammed with people re-booking flights. I also don't want to use the contact form on the website as at the moment it says specifically only to use that for urgent matters. My matter is not urgent and I don't want to interfere with people who have urgent needs. But I do need to get this rolling as I've waited a while already. Please share the email for QFF enquiries if you have it. It's not currently listed on the website.

DrSK

Virgin Australia - Velocity Rewards

Member since 08 Jul 2014

Total posts 33

Try [email protected] It's worked in the past - not sure about current arrangements.

hakkinen5

Qantas - Qantas Frequent Flyer

Member since 20 Aug 2014

Total posts 136

Thanks!

Hi Guest, join in the discussion on QFF contact email

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