Qantas - Qantas Frequent Flyer
Member since 20 Aug 2014
Total posts 133
Does anyone have a contact email for Qantas Frequent Flyer? I recently lost 4 lounge invitations that I had locked in for a QFF rewards booking out of Sydney. Jetstar cancelled that flight, rebooked us on a Virgin flight via Brisbane, and as such I lost the use of the 4 lounge invitations. I don't want to call as I know they are slammed with people re-booking flights. I also don't want to use the contact form on the website as at the moment it says specifically only to use that for urgent matters. My matter is not urgent and I don't want to interfere with people who have urgent needs. But I do need to get this rolling as I've waited a while already. Please share the email for QFF enquiries if you have it. It's not currently listed on the website.
Virgin Australia - Velocity Rewards
Member since 08 Jul 2014
Total posts 33
Try [email protected] It's worked in the past - not sure about current arrangements.
Hi Guest, join in the discussion on
QFF contact email
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox