Qantas - Qantas Frequent Flyer
Member since 20 Aug 2014
Total posts 141
Does anyone have a contact email for Qantas Frequent Flyer? I recently lost 4 lounge invitations that I had locked in for a QFF rewards booking out of Sydney. Jetstar cancelled that flight, rebooked us on a Virgin flight via Brisbane, and as such I lost the use of the 4 lounge invitations. I don't want to call as I know they are slammed with people re-booking flights. I also don't want to use the contact form on the website as at the moment it says specifically only to use that for urgent matters. My matter is not urgent and I don't want to interfere with people who have urgent needs. But I do need to get this rolling as I've waited a while already. Please share the email for QFF enquiries if you have it. It's not currently listed on the website.
Virgin Australia - Velocity Rewards
Member since 08 Jul 2014
Total posts 33
Try [email protected] It's worked in the past - not sure about current arrangements.
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