I really like their younger, more fun staff - and I know plenty think likewise. They're not going to beat Qantas by being Qantas - I think this is widely established now; and when they were at their strongest, they pushed this aspect of their staff much more than they did post move from 'LCC' DJ ...

As a platinum frequent flyer the keys for me are:1) A decent lounge - the current ones were a great benefit especially with express entry, so it would be a pity to lose them2) International partners - especially as it may be a while before VA are international again themselves. Ideally without th...