Hi thereThe number is 131881 then I select 1 or 2.I won't say its the right person to talk to because they are customer services team not the actually officers who are dealing with the cases. But you might be able to talk to someone who's trying to help! Good luck!

Hi all,This is really frustrating. I have dual citizenship. I submitted an exemption form last Thursday because my mum just found out she got cancer with few months life. My intend flight was 03 June. I attached her medical reports, document that showing the relationship between me and my mum, my...

Hi,Could you please advise if you re-apply for changing airport in the end? Cos I'm still waiting for my approval but my next flight will be in a different airport. Thanks in advance