My ticket was cancelled by me on medical grounds before Covid.  The terms and conditions of the tickets that I bought were refundable subject to cancellation fee per ticket.  The credit card payment went through the Qantas system (i.e. vendor on CC statement) not travel agent.

Well I hope they complete the processing of refunds already submitted before they embark on this round.We submitted a request for refund (on medical grounds not Covid) for approximately $15000 on 3 March and still waiting. Yes that’s 7 months and counting. Qantas won’t speak to me as ...

I cancelled 2 business class tickets (value $15000) on 3 March 2020 on medical grounds, nor Covid.  Here we are 7 months later still waiting for a refund.  Qantas won't speak to me as I booked through travel agent.  All the travel agent can get out of Qantas is:I spoke to Qant...