Same here, terrible response to emails, no direct answers to questions raised. However, a reply in two hours on Messenger, refunds back in the bank within five days.

I suspect that the majority of these comments are written by people who have never contracted Covid19 and I wonder if they had, would it change their opinion? It all boils down to how much risk you are prepared to take in order to travel. I had a cruise booked on the Westerdam, it didn't sail...

So you're quite comfortable killing off the old people are you? Old age is coming to you...fast, see if you change your mind then!

I am holding return business class tickets Cape Town to Perth with SAA on the 5th April 20. SAA have cancelled all flights, but no refunds! Seeing as our cruise didn't sail I couldn't use the tickets anyway, but vouchers for a one way flight, with an airline which is on its knees, is not a good ...

Cunard QM2 cancelled our cruise from Fremantle with only 12hrs notice. No cruise to Cape Town! I have return Business Class tickets Cape Town to Perth on 5/4/20......What are my chances of a refund under the Covid 19./ do not travel warnings?