• Virgin clarifies seat selection fee

    Aug 12, 2016, 10:28 AM

    No allusion to any sort of sweetener unfortunately. I guess we'll have to see what things look like in the more detailed member communication that KS referred to!

  • Virgin clarifies seat selection fee

    Aug 12, 2016, 10:04 AM

    Sorry David, I certainly didn't mean to give the impression that I thought AusBT had done a bad job! I was just trying to reflect what KS had said. I love AusBT, and I will continue to come to you for cracking, accurate analysis of all the big news in travel :)

  • Virgin clarifies seat selection fee

    Aug 12, 2016, 09:49 AM

    Hi all, As some of you may have seen in my comments on the previous AusBT article on this topic, I wrote an email directly to JB and KS about my dissapointment in these changes. Remarkably, KS wrote back to me almost immediately with an offer to call him directly to discuss the changes.Although ...

  • Sorry everyone, I didn't mean to copy and paste the whole thing above! In any case, for those playing at home, I got a reply from KS within 10 minutes (pretty impressive I think!) : "Ben, Thanks for connecting.  I’ll get one of our team to brief you more fully on the new fare structu...

  • For anyone who is interested, here is my message directly to Virgin (which I've also sent to JB and KS via email). It reflects some of my posts above, but with a bit more coherence :) Feel free to plagiarise, if any of it takes your fancy! https://www.facebook.com/virginaustralia/posts/10153602...

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