• Great move CX. The last thing customers want is another screen interaction to select menu options. Loved the white menus and hope to see them again in the not too distant future…

  • “…due to change in the next few years…”. Hmm think I’ll stick with other carriers for at least that long. Qantas remains essentially a domestic operation with very little apparent ambition internationally other than headline grabbing initiatives such as Sunrise on ...

  • From the woeful call centre to the ridiculous queues at check in. From the lame website to the gruff onboard service. From the weak Asian network to the absence of PEY on many international routes. It’s all a consequence of relentless cost cutting over many years and focus on the next quart...

  • The situation at MEL just beggars belief. It is difficult to comprehend how things have been permitted to get this bad. A major airport in a wealthy country in soon to be the country's largest city which, as a piece of infrastructure, supports a vast array of revenue generating and highly profita...

  • Review:

    Jul 21, 2019, 01:08 PM

    I am Manila based for almost 10 years. I do roughly 150-200k miles per year throughout Asia/Australasia mostly in J and PEY. Don't get me wrong I would love to see PAL do well but the number of miles I usually do annually on PAL = 0. Why? Lounge issues aside: it is expensive relative to far bette...

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  • Qantas Int'l/Domestic Transfer - SYD

    Mar 20, 2022, 04:30 PM

    This is one reason I've taken my business elsewhere for years. If Qantas seriously wants to be regarded as anything other than "Sydney Airways" for international business travellers then in addition to offering better connectivity out of other Aus ports, it needs to fix the joke that is moving be...

  • Qantas Int'l/Domestic Transfer - SYD

    Mar 20, 2022, 04:30 PM

    This is one reason I've taken my business elsewhere for years. If Qantas seriously wants to be regarded as anything other than "Sydney Airways" for international business travellers then in addition to offering better connectivity out of other Aus ports, it needs to fix the joke that is moving be...

  • Qantas Status Match?

    Mar 17, 2022, 10:16 AM

    Wondering if anyone has recent experience negotiating status match with QF? I'm DM with CX and obviously gutted about the situation there. I may have no alternative but to decamp to SQ in any event unless QF improves its connectivity into Asia ex-MEL but would be interested to hear from anyone wh...

  • The Pier F food and service has improved considerably after an initial difficult period following Sodexo's takeover. It is IMO by far and away currently the best lounge offering I can think of anywhere.

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