My big gripe: When there are no, or only one outlet/s by the bed/s. It still astonishes me how many hotels lack this feature... or sometimes it's in the lamp, but is so loose that it won't stay in.

I was just in the old lounge the other week... had a cancelled flight then a rerouting, so I ended up spending 7 hours in the lounge. I'm so glad they new lounge is finally opening. Desperately needed!

What about Africa? I know BA has a stong presence flying into many cities in Africa, but there is no way to get around within Africa. The other two alliances have African-based airlines, but Oneworld does not. It's very frustrating for someone who tries to fly Oneworld, but needs to fly within Af...

correct. All SAA long-haul J seats are fully flat.

I'm with you on the BAA front... flew into LHR a month ago and the fast track line wasn't any longer than it has been in the past, but there were fewer people manning the desks and I watched people go through the normal line much faster. I fly into LHR and need to go straight to meetings, but I c...