• Lots of sensible suggestions here. One which is rather intangible, but in the past has seen my preference in custom lie with QF, is the lack of being made to "feel special" even as a higher status Velocity member. I think it is important for VA 2.0 to refocus on excellent customer service. Little...

  • Review:

    Nov 01, 2018, 03:39 PM

    So disappointing. Yeah, ok, fantastic, nice flashy new bars. Gold/QC members still fork out a lot of cash to QF, and a windowless lounge is poor form, especially given the VA domestic lounge gives you nice views out over the apron. I was very fond of sitting back with a drink in hand and watching...

  • Not expecting much but would love a reconsideration of using QF FF to upgrade QF ticketed flights on EK metal

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