EVERYONE, we officially have J seats in Brisbane to Perth, Perth to London!! Received a call from a lovely lady called Dema (she was Australian). Not sure her exact role. But she had been put on to my case from someone else (she didn't say how or by who) and wanted to apologise for everything I'...

Ok everyone new update. Qantas supervisor I’ve been dealing with called back. As expected Qatar have denied the request as those seats are now gone (it isn’t a Qatar problem, it was Qantas who changed my flights and allowed the Qatar seats to free up) and they are under no requirement...

Well no call back occurred as expected. Called again and spent 2hrs on hold to get though again. Finally got through and asked to speak to the manager I’d spoken to previously. Had her actual name. Agent spoke to her, she didn’t take my call herself, agent come back and advised that s...

Originally Posted by anonymous I would have thought the solution is for them to open up reward seats on a Qantas flight. I've seen reports of them doing this in situations like yours. It's low season as well so it shouldn't be too costly for them to do. Yep that’s what I would have thought...

Hi all,Just wondering if anyone has had a similar experience and can help offer any advice to get my issues fixed. Here is the story:I had confirmed and ticketed business class reward seats on Qatar airways from brisbane to Doha, Doha to London (Heathrow). A week after booking them Qantas release...