So many readers seem to have a perception of LAX being way worse than reality. To be fair, LAX has improved substantially over the last 10 years, and continues to improve. Clear customs WITH luggage isn't unusual - as any inbound traveller to Australia would also understand. I rarely wait more th...

Loyalty cuts it 2 ways Qantas. Your FF program is going from one of the best, to one of the worst. Inequitable earning, unachievable redemptions on "classic" awards. And even if you get a Classic Award, why are your taxes and charges more than 2X other airlines on the same sectors, and even 2x on...

Adding to the above, over the last several months there hasn't been a single occasion where I've had a seamless experience - arriving to a standoff bay and using bus transport, arriving and waiting 10-15 mins for a gate to pull-in for disembarkation, spending 5-10 mins on the Kingsford Smith Driv...

2039? You have to be joking right? Seriously, Sydney is meant to be an international city but our airport experience continues to be nothing but world beating - if you consider Sydney as an emerging country! As a very frequent international traveller, I can't help but compare (unfavourably) SYD...