Great if you like sitting in complete darkness for the entire flight.American Airlines crews have a habit of locking the windows at maximum darkness, regardless of time or distance.The airline issued an instruction to staff not to do this but they still continue to do so.Until they cease this pra...

I have given up on using flight upgrades.On a couple of occasions recently I paid more just so I could use them only for the flight to be cancelled and downgraded without ever getting the flight credits back.

Airlines need to treat priorty boarding like all other products and add ons.They definitely wouldn't tolerate people randomly sitting in business or extra legroom seats if they hadn't booked it.Maybe they need to introduce the electronic lanes like some European airports that are similar to train...

I spoke too soonAMEX refunded $3400 only for it to be reversed because VA has issued a travel credit that expires April 2021.So I have just over 6 months to use over three thousand dollars for domestic travel = useless.

I booked a Tokyo flight in Business and VA gave me a travel  credit but with limited options to use it under the current situation there was no way I was going to use thousands in credit in the validity of the credit.I processed a dispute through my bank and was refunded the full amount.JASON