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Coronavirus refunds on cancelled Qantas, Virgin Australia flights

Apr 09, 2020, 09:19 PM

also like to know what the policy/protocol is RE double status credit bookings. What if Covid 19 impacts on travel are still around when the travel period for a double status credit booking has lapsed. The only reason I booked an upcoming trip was because of the double status promotion - one of ...
Grounded? Theses airline will extend your frequent flyer status

Apr 01, 2020, 09:32 PM

So received my email from Velocity....it's says my benefit period has been extended for a further 12 months....but the date provided is my review date at the end of this year. So that's confusing
Grounded? Theses airline will extend your frequent flyer status

Apr 01, 2020, 04:15 PM

Could someone please clarify RE Virgin Australia - what does an "extra year of status" mean? If you retained status or progressed to the next tier say in Dec 2019 - is the extra year from the date it was announced (so you get a few extra months) or is it an extra year from your anniversary date? ...
Review:

Jun 27, 2018, 09:08 AM

Is the proposed codeshare between Virgin Australia and Virgin Atlantic reciprocal (as in can you book Virgin Australia flights from LAX to MEL with a VS code? If so then would you get access as a Velocity gold?
Flying trans-Tasman with Virgin, AirNZ: what happens now?

Apr 05, 2018, 06:50 PM

I don't think this is always the case. I just travelled Cbr-wlg-Cbr and could access virgin lounge in cbr but on the return flight from WLG I and a couple of other Gold Velocity were refused entry at the International AirzNZ lounge

WA border renege and resulting flight changes

Jan 21, 2022, 12:16 PM

Thanks for the reply XWu - unless I missed something - the thing that you missed is until less than 24 hours ago - the plan for WA to open up on Feb 5 - was that - All domestic arrivals aged 12 and over must be double dose vaccinated unless ineligible or medically exempt. Testing requirements fo...
WA border renege and resulting flight changes

Jan 21, 2022, 09:13 AM

Hi Everyone,I have VA business class flights booked for travel in the middle of a trip to Cairns.Fly from NSW up to Cairns - for 4 days - then original flights were CNS-PER direct - in business class - for a week - then PER-CNS - then 3 more days in CNS then fly back to NSW.Due to the lower deman...
Status credits from Virgin Atlantic

May 03, 2017, 04:31 PM

Thanks SimonD, for your (may be my interpretation) patronising answer. I think you will find that just because an airline is a partner it does not mean every and all routes are codeshared or earn points and/or status credits. For example Airberlin is a Virgin Australia partner but there is only a...
Status credits from Virgin Atlantic

May 03, 2017, 07:11 AM

Does anyone know if Velocity status credits can be earned by flying Virgin Atlantic say HKG-LHR or SFO/LAX - LHR?
Complete lack of communication

Mar 10, 2017, 06:43 PM

Is it poor customer service to not make any announcements about delayed flights? In the Canberra VA lounge. The previous Canberra to Sydney flight was delayed (some sort of air traffic congestion around Sydney) the flight was coming from Sydney and returning. As I believe my flight (the nex...