• also like to know what the policy/protocol is RE double status credit bookings. What if Covid 19 impacts on travel are still around when the travel period for a double status credit booking has lapsed. The only reason I booked an upcoming trip was because of the double status promotion - one of ...

  • So received my email from Velocity....it's says my benefit period has been extended for a further 12 months....but the date provided is my review date at the end of this year. So that's confusing

  • Could someone please clarify RE Virgin Australia - what does an "extra year of status" mean? If you retained status or progressed to the next tier say in Dec 2019 - is the extra year from the date it was announced (so you get a few extra months) or is it an extra year from your anniversary date? ...

  • Im confused...the headline under the story image in the general page says "UA status match gives Star Alliance gold with one flight" but then the content says a minimum of 6 flights.... rehashed headline perhaps?

  • Is the proposed codeshare between Virgin Australia and Virgin Atlantic reciprocal (as in can you book Virgin Australia flights from LAX to MEL with a VS code? If so then would you get access as a Velocity gold?

  • Thanks SimonD, for your (may be my interpretation) patronising answer. I think you will find that just because an airline is a partner it does not mean every and all routes are codeshared or earn points and/or status credits. For example Airberlin is a Virgin Australia partner but there is only a...

  • Does anyone know if Velocity status credits can be earned by flying Virgin Atlantic say HKG-LHR or SFO/LAX - LHR? 

  • Complete lack of communication

    Mar 10, 2017, 06:43 PM

    Is it poor customer service to not make any announcements about delayed flights?  In the Canberra VA lounge. The previous Canberra to Sydney flight was delayed (some sort of air traffic congestion around Sydney) the flight was coming from Sydney and returning. As I believe my flight (the nex...

  • VA's A330's to Hong Kong and Beijing

    Jan 15, 2017, 06:52 PM

    Was just wondering if there had been any news on VA's plans to fly to China in partnership with HNA? The original information was slated for June 2017, I would have thought if that was still the plan that they would want to be selling seats on those flights already?

  • Hi Erin, this might helpwww.ausbt.com.au/singapore-airlines-lounge-guide-for-velocity-gold-platinum