BA's J class offering LHR/FCO early morning Cold croissant pat of butter and marmalade, Luke warm coffee with a stretch out 31inch pitch. I heard from an associate that asking for a cup of hot water will cost you. Let’s hope Pain/Bain have some thoughts on such a low offering in J.

Don’t care if they provide private bathrooms with showers and tubs,nothing will get me back on one of their aircraft.

Poor AJ, maybe he should take a few leaves out of QR's play book on customer service, Remember AJ said competition is good for QF when he was talking Virgin.

Bad start Bain, but then didn’t expect any better from you...I'd like my money returned, it wasn’t given to you with restrictions.

When I was flying for QF they brought in what was called QT cabin zone B on the 747. That zone was for QT pax, (Qantas Traveller) original configuration of 3/4/2, free drinks regular e/y meals delivered directly to seatsFor full fare and regular travellers. This eventually evolved into B/C or som...