I have just returned on a trip to Asia flying QF MEL to HKG, CX HGK SIN and QF SIN MEL. Both by QF legs are showing in my QFF account (as expected) but the CX leg which was flown on the 17th of July still hasn't shown up. I have made a claim of the QF website today but now very happy given my FF number and status were shown on the CX boarding pass.
Has anyone else had any problems with CX flights being credited/how long does it take?
Hi Nick CX posts points to partner airlines once a week on Tuesdays. You should see the points of your July 17th flight in your account Tuesday evening or Wednesday morning. If your CX flight is on a Monday you are lucky that you get the points almost straight away, if it is Tuesday or later, you have to wait (at most a week).
Patience! Qantas says to allow 14 days with partner airlines, which seems reasonable to me given the multiple computer systems that have to work with each other.
Hi Mate, I flew cx recently and it took on average 1 week after the qantas points. Also no cx has some sneaky fares which do not attract points. Cheers
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CX Flights on QFF.
nmalon
nmalon
Qantas - Qantas Frequent Flyer
Member since 11 Jan 2013
Total posts 182
CX Flights on QFF.
Hi guys,
I have just returned on a trip to Asia flying QF MEL to HKG, CX HGK SIN and QF SIN MEL. Both by QF legs are showing in my QFF account (as expected) but the CX leg which was flown on the 17th of July still hasn't shown up. I have made a claim of the QF website today but now very happy given my FF number and status were shown on the CX boarding pass.
Has anyone else had any problems with CX flights being credited/how long does it take?
Many thanks
DGP
DGP
Qantas - Qantas Frequent Flyer
Member since 17 Jan 2012
Total posts 42
I am pretty sure it does state on the Qantas FF website, that points from partner airlines may take a few weeks to show up on your account.
KG
KG
Qantas - Qantas Frequent Flyer
Member since 10 May 2011
Total posts 249
Hi Nick CX posts points to partner airlines once a week on Tuesdays. You should see the points of your July 17th flight in your account Tuesday evening or Wednesday morning. If your CX flight is on a Monday you are lucky that you get the points almost straight away, if it is Tuesday or later, you have to wait (at most a week).
am
am
Member since 15 Apr 2011
Total posts 216
Patience! Qantas says to allow 14 days with partner airlines, which seems reasonable to me given the multiple computer systems that have to work with each other.
danielm873
danielm873
Qantas - Qantas Frequent Flyer - Silver
Member since 15 May 2012
Total posts 30
I believe you have to allow up to 6 weeks for those points to be credited, although my experiences with CX is that it will take no more than 2 weeks!
Tezza
Tezza
Qantas - Qantas Frequent Flyer
Member since 12 Jan 2013
Total posts 40
Hi Mate, I flew cx recently and it took on average 1 week after the qantas points. Also no cx has some sneaky fares which do not attract points. Cheers