Does anybody know how long it takes for JAL to post points and status credits onto Qantas FF?

9 replies

leechangzhi

Member since 16 Oct 2014

Total posts 11

Does anybody know how long it takes for JAL to post points and status credits onto Qantas FF? I recently took a flight (Saturday Dec 13) from L.A. to Tokyo, but have not competed the round trip yet.. Thanks so much!!

nmalon

Qantas - Qantas Frequent Flyer

Member since 11 Jan 2013

Total posts 179

They say it can be up to 28 days but you can always submit a claim on the QFF website for flights that have not yet been credited. I hope that helps!

leechangzhi

Member since 16 Oct 2014

Total posts 11

Thanks for the fast response njmal!

Do I just have to scan in the boarding pass? or send them the booking reference? 

nmalon

Qantas - Qantas Frequent Flyer

Member since 11 Jan 2013

Total posts 179

There is an online form with QFF when you login

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,109

I took two international flights with JAL last week and one domestic flight within Japan, and all appeared in my Qantas account on Monday morning this week without needing to submit claims for points or to scan and email boarding passes. Easy!

woganfan

Qantas - Qantas Frequent Flyer

Member since 13 Sep 2011

Total posts 72

Took about a week for mine to be credited.

stevo1702

Qantas - Qantas Frequent Flyer

Member since 09 Oct 2014

Total posts 36

Sorry to hijack the thread but same question for MH. How long does it usually take for those to appear?

Rhinojames

Qantas - Qantas Frequent Flyer Platinum

Member since 09 Jun 2011

Total posts 63

My experience is it tends to be credited on the Tuesday following your flight

stevo1702

Qantas - Qantas Frequent Flyer

Member since 09 Oct 2014

Total posts 36

Cheers!

leechangzhi

Member since 16 Oct 2014

Total posts 11

Thanks all for this! I was just wondering as I am going to get QFF Gold once this JAL flight is credited (still not yet as of today...) The only thing is my status year ends at the end of December. What happens if it is not credited by the end of the month and I have to make a claim? Will that cause alot of trouble getting QFF to move me up? 

Has anyone been in a similar situation before, where you traveled very close to your status year expiry and the status credits only came in when your new status year started? Does it count to the new year or the old one since the trip was made in the previous status year? 

I really want to know beacuse that is the only reason I took JAL (and paid quite a fair bit more) on this recent trip!

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