Seat selection on QF marketed, EK operated flights.

7 replies

upperdeck

Member since 30 Dec 2014

Total posts 17

Seat selection on QF marketed, EK operated flights. I cannot lock down my seat selections on the QF website for QF marketed, EK operated J international flights. QF call centre advice is that this is the norm for codeshare flights and EK might release seat selection to the QF marketed tickets closer to departure but if not I have to wait until checkin to lock down the seat. Is this advice correct? Still 60 days until the flight, I'm QF gold and it is a J class ticket. Thanks for any advice.

Stuart Jackson

Qantas - Qantas Frequent Flyer

Member since 15 Mar 2015

Total posts 84

Call EK 1300 303 777  they can lock a seat for you. Their call centre is much quicker to access for F,J pax also !

Andrew Barkery

Qantas - Qantas Frequent Flyer

Member since 21 Mar 2011

Total posts 427

I have flown shorter lengths QF marketed and ticketed with QF flight number but EK metal, NZ (CHC-SYD) one in whY and another time in J, and have been able to choose my seat for both after booking and went into MMB.

Both were 777s.

Am surprised you couldn't pick seats in the booking process.

Didn't have to even mention when I appeared at CHC to show my Aust passport for the dip, and the seats I had chosen for both flights were on BP.

riley

Virgin Australia - Velocity Rewards

Member since 19 Mar 2014

Total posts 358

I've had the same issue where the website showed seat availability, albeit limited for gold FF, but wouldn't enable me to lock it in.

I phoned Qantas and they secured my seat, which wasn't one that was shown on the booking management screen. I was flying QF on EK metal.

airADL

Qantas - Qantas Frequent Flyer

Member since 25 Mar 2014

Total posts 198

I am booked on AKL to MEL in Oct J class

When I go into manage my bookings in QF the following appears and redirects me to Emirates to choose my seats 

Seat selection is only available for flights operated by Qantas. To select seats and manage your booking, visit Emirates site with your booking reference

sim86on

Virgin Australia - Velocity Rewards

Member since 08 May 2014

Total posts 43

airADL is correct, but to help a little further - your Qantas itinerary will have a (primary) Qantas PNR, but it should also have a different/secondary PNR for the airline operating the flight (in this case Emirates).

Once you've found the Emirates PNR, you shouldn't have any issues logging into the Emirates 'Manage My Booking' page with the secondary PNR and your surname,

I've had to do this a number of times on VA codeshare flights on Etihad metal.

IFF that fails, call Emirates and they'll have no issues helping you out over the phone

upperdeck

Member since 30 Dec 2014

Total posts 17

Thanks for the tips everyone. I used the secondary PNR ("Airline Confirmation" No) from the itinerary and succesfully logged on to Emirates, "Manage booking", then selected seats. Seems all saved and locked in. I noticed my middle initial was added to the end of my first name on the Emirates site. Is this a potential problem or just the way Emirates displays passenger names?

Andrew Barkery

Qantas - Qantas Frequent Flyer

Member since 21 Mar 2011

Total posts 427

Will have to keep a deeper open eye out when I do my F trip for this Dec QF flight number EK metal.

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