If I buy and American Airlines ticketed flight and have qantas club can I access Qantas Lounge in Sydney

9 replies

neilc82

Qantas - Qantas Frequent Flyer

Member since 06 Oct 2015

Total posts 11

If I buy and American Airlines ticketed flight and have qantas club can I access Qantas Lounge in Sydney

deanr

Member since 04 May 2015

Total posts 53

Nope, you need to be booked on a Qantas or Jetstar flight number.

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,060

I'm not quite sure I agree.

I have been able to access the Qantas Lounge in Melbourne back in the day when I had QC membership even when I was ticketed on an AA flight.

neilc82, I believe you will gain access.

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,091

Qantas changed the rules in October last year to require that Qantas Club members be travelling on a Qantas or Jetstar marketed flight (flight number) to gain access to Qantas operated lounges. :)

(Qantas flight number on AA aircraft would be fine, AA flight number on a Qantas flight would not - but would be okay for Gold/Platinum frequent flyers under the Oneworld rules.)

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,060

"Qantas Club members and Partner members are welcome at The Qantas Club when your next onward flight that day is on a Qantas or Jetstar Airlines flight number"

If it's QF17 or QF11 but you're ticketed as an AA code, I would say that are grounds to challenge a denial of access because technically "your next oneward flight that day is on a Qantas...flight number". The exclusion of the proper terminology that your flights be marketed with a QF flight number, suggest that perhaps that that is not the intent of the rule.

I guess its another case to test.Tell us how you get on neilc82. LondonAussie has already confirmed his experience of Admirals Club pass. It's good to the reverse scenario.

neilc82, if you're booked on the new AA operated SYD/LAX service, the QF policy states, "When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges". Depending on the lounge provision that AA has in place, technically you should be able to access that lounge too.

 

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,091

But if you've booked on an AA codeshare, your next onward flight isn't on a Qantas flight number, it's on an AA flight number.

(A similar scenario is BA's codeshare on QF's Brisbane-Singapore flights – I've lost count of how many times I've heard Qantas Club members denied at the front desk of the lounge because they booked the BA flight number on a Qantas flight.)

However, I'll also be interested to hear if Qantas is now being more lenient – particularly in regards to AA being a new tie-up (in terms of flights to Australia), but I wouldn't expect it to be so unless the formal rules change.

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,060

Chris,

I take your point on the basis of the BA example.

Although I wonder if the following provision applies "When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges"?

In this case if the SYD Qantas Club is the designated Admirals Club lounge, then being ticketed on an AA code should give you access, since there are no further conditions attached to the term "travelling with American Airlines". i.e. there is no requirement for the AA marketing flight to be aslo AA operated.

LondonAussie

Qantas - Qantas Frequent Flyer

Member since 12 Jul 2014

Total posts 79

I think mine is an isolated case.

AA have specifically agreed with Qantas to have QC access for Admirals Club. As I said, BNE, SYD lounges knew what I was doing and had an exact detailed procedure for me to enter (Taking my QF flight Details and AA Membership). I think this was done based on the customer base for AA being bigger the QF and to sweeten the deal for US visitors to Australia.

But, that all said, to the OP, give it a go. My wife was on a BA ticketed QF flight (QF printed ticket) whilst we visited Australia and managed to get into the BNE International QF lounge using my QFF Silver Comp Visit.... though, I dont think they looked at her ticket properly :)

neilc82

Qantas - Qantas Frequent Flyer

Member since 06 Oct 2015

Total posts 11

Thanks - but it will grant me access to the American Airlines lounges in the US? 

dls1976

Qantas - Qantas Frequent Flyer

Member since 14 Jan 2015

Total posts 46

Yes it will. First drinks on the house but be prepared to put your hand in your wallet for food and drinks (excluding snacks and tea, coffee, soft drinks etc).

Hi Guest, join in the discussion on If I buy and American Airlines ticketed flight and have qantas club can I access Qantas Lounge in Sydney

Attach Files