Member since 21 Apr 2012
Total posts 2,058
Anyone heard of the Untied website being sued by United? The case is in the courts this month. It's a former United pax who received very poor customer service and has decided to fight back by collating and publishing complaints from the public, including the name and contact details of the United execs, so that people with complaints can write directly to them. It has got fantastic stats on complaints. Worth a read. Google "untied" and "united".
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
Yes - there is an article on the FlyerTalk website about this dated 15 April
Yeah, that's where I saw it. Thought I'd share it with the crowd here.
It's absolutely fantastic when you have consumer activism like that!
Member since 24 Apr 2014
Total posts 230
Yes I know it, I hope they win their case as they are brave
Hi Guest, join in the discussion on
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox