3 replies

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,059

Untied website.

Anyone heard of the Untied website being sued by United? The case is in the courts this month. It's a former United pax who received very poor customer service and has decided to fight back by collating and publishing complaints from the public, including the name and contact details of the United execs, so that people with complaints can write directly to them. It has got fantastic stats on complaints. Worth a read. Google "untied" and "united".

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

Yes - there is an article on the FlyerTalk website about this dated 15 April

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,059

Yeah, that's where I saw it. Thought I'd share it with the crowd here.

It's absolutely fantastic when you have consumer activism like that!

lind26

Member since 24 Apr 2014

Total posts 230

Yes I know it, I hope they win their case as they are brave

Hi Guest, join in the discussion on Untied website.

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