It's far from sucking, though I would not go so far as saying it's a marvel.
It is however consistent - you get the same Club World seat on most flights. With the right pricing, it is reliably consistent in an expectation-setting mediocre kind of way. I like to think of it as a BAU airline.
Having said that, my parents had an emergency and had to fly back from IAD at short notice some months back. BA's call centre sorted it all out with no extra charges and got them back and provided wheelchairs in transit etc. We would have had serious doubts about their expereince had it been with another carrier plying the same route i.e. ME3.
Yes, I agree that it consistent across fleet and service is prompt and I like BA for this. But really last window seat on second deck of 747 more look like mini-suite with full privacy and ample of storage and even huge second table while last seat on aisle close to toilet is no more than flat bed. And they cost the same.
Having said that, my parents had an emergency and had to fly back from IAD at short notice some months back. BA's call centre sorted it all out with no extra charges and got them back and provided wheelchairs in transit etc.
BA's call centre is great. They actually called me back when the call dropped and saved me waiting another 20mins to explain my request to someone new.
TheRealBabushka
TheRealBabushka
Member since 21 Apr 2012
Total posts 2,058
It's far from sucking, though I would not go so far as saying it's a marvel.
It is however consistent - you get the same Club World seat on most flights. With the right pricing, it is reliably consistent in an expectation-setting mediocre kind of way. I like to think of it as a BAU airline.
Having said that, my parents had an emergency and had to fly back from IAD at short notice some months back. BA's call centre sorted it all out with no extra charges and got them back and provided wheelchairs in transit etc. We would have had serious doubts about their expereince had it been with another carrier plying the same route i.e. ME3.
Serg
Serg
QFF
Member since 12 Apr 2013
Total posts 923
Yes, I agree that it consistent across fleet and service is prompt and I like BA for this. But really last window seat on second deck of 747 more look like mini-suite with full privacy and ample of storage and even huge second table while last seat on aisle close to toilet is no more than flat bed. And they cost the same.
Mal
Mal
Member since 14 Jun 2013
Total posts 109
It's a decent premium economy, it's nothing amazing but if you get the right price it's very good value for money compared to economy.
Mark77
Mark77
Member since 06 Sep 2015
Total posts 13
RealBabushka, is this a question that keeps you up at night?
sid
sid
Member since 07 Jan 2011
Total posts 205
Having said that, my parents had an emergency and had to fly back from IAD at short notice some months back. BA's call centre sorted it all out with no extra charges and got them back and provided wheelchairs in transit etc.