QantasLink baggage allowances

2 replies

pieman

Member since 12 Jun 2016

Total posts 1

I'm flying MEL to LST on a Dash-8 aircraft, then 4 days later I have a separate booking HBA to SIN connecting in MEL (I live in Singapore).  When I checked my baggage allowance for the MEL to LST flight with Qantas's call centre they said that because my flights are on separate tickets, i'm limited to one 23kg bag; if all flights were booked on a single ticket i would get the international baggage limit on all flights (i'm a platinum FF).  Operator said nothing could be done in my case unless i wanted to rebook flights on a single ticket at my cost.  This policy seems devoid of logic and unnecessarily punishes travelers who aren't aware of the need to (or can't) book all flights on a single ticket. Does anybody know if this is actually Qantas's policy and has anybody else had this experience with a Dash-8 flight as part of larger itinerary? 

Kitch

Qantas - Qantas Frequent Flyer

Member since 10 Jun 2015

Total posts 72

All of Qantas dash 8 services are limited to one bag weighing no more then 23kg regardless of QFF status. If they were booked on one ticket then you would get international baggage limits.

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 436

Sorry, not seeing why this is a Qantas issue. 


They go out of their way to publish simplified rules about what you can and can't check as domestic vs international flights. 

You have a domestic booking with published baggage limits, then at a later date (on a completely separate booking), a dom/intl booking whereby the intl baggage limits flow down to domestic. 

Read the booking T&C's, read the page that outlines what you can and can't check. 

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