AA flight not appearing on QF FF booking

4 replies

CKH15

Qantas - Qantas Frequent Flyer

Member since 12 Oct 2014

Total posts 11

Hi, just wondering if anyone encounter or has the solution to this. Booked a flight on AA, from MXP-JFK (the only option really) through AMEX, I have put in my QF FF, but it doesn't appear on my QF FF booking. Also flying QR, and those flight came on to the QF FF bookings.

Any thoughts?
Thanks.

nmalon

Qantas - Qantas Frequent Flyer

Member since 11 Jan 2013

Total posts 179

Qantas and AA use different back ends. AA bookings never show up on your Qantas bookings screen unless it is booked through QF or is part of a Qantas issued eticket. Points and status credits are credited to your QFF account pretty quickly after the flight.

CKH15

Qantas - Qantas Frequent Flyer

Member since 12 Oct 2014

Total posts 11

Qantas and AA use different back ends. AA bookings never show up on your Qantas bookings screen unless it is booked through QF or is part of a Qantas issued eticket. Points and status credits are credited to your QFF account pretty quickly after the flight.

Cheers for that!!

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 345

Hi @nmalon. I have booked with AA directly (through their australian website) many times for domestic US flights and used my QFF number and it has shown up on my Qantas app within few days as "upcoming trips", mind you i was travelling internationally with non OW alliance for the international leg to the US. 

PB57

Qantas - Qantas Frequent Flyer

Member since 08 Nov 2014

Total posts 22

I have same issue, ie booked on AA website for an internal US flight. Entered two QF FF number, my wife's and mine. The AA flight does not appear in either of our QF accounts. 

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