we have booked our flights to bali using frequent flyers amex and platinum cards is travel insurance still included

5 replies

rob muller

Member since 22 Jan 2013

Total posts 1

we have booked our flights to bali using frequent flyers amex and platinum cards is travel insurance still included

KG

Qantas - Qantas Frequent Flyer

Member since 10 May 2011

Total posts 249

I have been in a similar situation once, albeit in Europe. Booked my flights with an AMEX Flying Blue card and the flight was delayed for a day. I spend some money on food (besides what airline offered) and also had to cancel one night hotel at my destination and AMEX reimbursed me for everything.

In Australia I use a NAB (AMEX branded) Platinum card and their policy is that you must spend at least a minimum of 500aud on the card related to the holiday to be fully insured. So if you have airline fees, airport taxes or a hotel booked and charge it to the card, you are insured. A good deal if you ask me. Not sure if AMEX itself also has a similar policy, I would call them up and check, better safe than sorry...

johnaboxall

Virgin Australia - Velocity Rewards

Member since 24 Aug 2011

Total posts 384

For something as vital as travel insurance - go to the source - call Amex and ask them. 

GumbyOz

Member since 14 Nov 2012

Total posts 10

I looked at this for a booking I recently made with frequent flyers, where I paid the tax component with my credit card.  Upon reading the card provider's website (CitiBank) they have a policy where the insurance only applies if a certain (high) percentage of the points were earned using that card.

pab2025

Member since 25 Jun 2012

Total posts 99

My brother booked a his flights on his Platinum Amex and then called the insurance company to check to see if he was covered, they said he was. He was in central america and was hit by a car (recovered now) but the insurance company (Ace Insurance) have been doing everything they could to find a loophole in the insurance. To date we are waiting decision from the ombudsman. Since then this policy has been rewritten and reworded by Ace insurance.

My recommendation is that you have IN WRITING from your insurance company that you are insured. It doesnt cost you a thing but could save you thousands.

iFLYflat

Qantas - Qantas Frequent Flyer

Member since 20 Nov 2012

Total posts 40

I remember see that the AMEX Platinum Charge card travel insurance policy covers frequent flyer points bookings, they made a point of it in their 'features' booklet when they raised the annual fee from $900 to $1,200.

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