Qantas Call Centre's

1 reply

russell

Qantas - Qantas Frequent Flyer

Member since 04 Nov 2011

Total posts 217

Need to make a change to a Qantas OneWorld Award booking so of course this means a phone call to their call centre.

The couple of calls I have made have been answered by the overseas call centre which means they have no idea how to help. Previously I have found the local call centre much more knowledgeable with such things when there are some levels of complexity involved.

What is the trick to talking with a local one? Tried a weekend and weekday and no luck....

patrickk

Qantas

Member since 19 Apr 2012

Total posts 668

I just had a local change happen very quickly and smoothly.

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