Sent my email last week. Given recent developments I guess I should not hold my breath for a response. - although I cheekingly claimed to my wife that my email was what probably what sent poor AJ over the edge : ) Any other suggested emails that might bring a response. The new CEO ?

Do you have a good email address to get action from Qantas ? I have a long standing matter where they hit my credit card 3 times for a Business Class Flight to London until it maxed out my credit card. Still no response using their standard complaint process.