Oh really?  I didn't know that ... thank you, I will investigate.  I thought that if the company had made the debit, then they were the ones who had to reverse it.  Who pays for the "chargeback"?

This thread is a bit old now but I thought I would add my words of warning just incase anyone is asking about limo hire ... avoid Blacklane.  They double debited my credit card in Hong Kong, and now will not answer my email requests for a refund.  I have waited patiently but they obviou...