Jul 09, 2020, 04:19 PM
Agree that they probably should stop being everything to everyone. The full service Virgin Australia and Velocity were both fantastic for general domestic business road warrior travel, and leisure travel for those who prefer not to fly budget. That really should be where the new entities is aim...
Jun 26, 2020, 12:32 PM
Should have made their best offer first. You often only get one shot at these things.
Jun 07, 2020, 09:45 PM
Just received the email saying I've been matched to Platinum. Have logged into account and it's showing there too. Sent first email evening of 18/5. Received acknowledgement and service request number 26/5. Was never asked for a paper statement.
May 27, 2020, 11:31 AM
I got same last night after 8 days.
May 25, 2020, 09:10 PM
I emailed almost exactly a week ago to the hour. No response.
Jun 28, 2020, 10:31 AM
Also liked Fly Ahead, or whatever it was called, though I expect it cost them significant marginal revenue from precisely those customers who might pay it.
Jun 28, 2020, 10:17 AM
Platinum, and the following is enough for me. A reasonable lounge with refreshments and good wifi, not too crowded. Proper meal-like food at dinner time and a passable breakfast. In other words, exactly what they had, though I personally can take or leave the free booze. A reasonable business cla...
Feb 15, 2019, 03:24 PM
Doesn't hurt to check every day.. EK availability does come and go, so you might get lucky. I once snagged 2x J SYD-DXB on Boxing Day about 6 weeks before.
Jan 04, 2019, 04:10 AM
Waitlisted redemptions will not be confirmed 2 weeks before. They will be either confirmed or cancelled at that time, so this implies that you can't be on a waitlist inside 2 weeks out, making a reduction in benefit.There's also increases in the number of miles needed for redemptions. So all take...
Nov 09, 2018, 06:29 PM
Yup, same experience. Takes ages, but once that 20 day period is over, call them and it happens relatively quickly.