I am very sympathetic to people that refused vaccination, but not sure what your point is. Are you suggesting that the vaccinated are at higher risk of sudden incapacitation? Or that the unvaccinated are?I’ve read pretty widely about both COVID and the vaccinations and am familiar on some l...

I’ve been platinum for about 5 years now and have noticed the same thing. A lot more passing around from one person to another too, even for fairly straightforward matters. Pretty sure that even if you have keyed your Velocity number and PIN, the first person you speak to isn’t from ...

Sort of thing you expect when someone has a very comfortable and entrenched monopoly. No incentive to invest, let infrastructure degrade. An indifference to the customer experience. This goes so far at Sydney Airport it often feels like an outright hostility to passengers, as anyone who’s t...

Originally Posted by apacau What I don’t understand is the long layover in MEL - around 3.5 hrs. Why couldn’t the flight just depart Adelaide a couple of hours later? Because that would mean a longer stop in ADL for those traveling DOH-MEL, which would be the vast majority of people ...

I have been told by multiple call centre operators that this is accurate - platinum complimentary upgrades come out of standard award inventory