• I think the point of SQ offering it on SQ242 (and not other flights) is to offer a first class experience to very valued customers on that flight.  I’m guessing SQ doesn’t even open first class counters for it, but premium feel and consistency of experience seems very important t...

  • I flew this in J last week and as an infrequent J traveller just getting the last flight home on a Friday night, I didn’t really notice any difference to the old J apart from the lack of divider between cabins.Hadn’t experienced it before so had no opinion, but for me it’s a dea...

  • I flew the throne seat SIN-CNS about a year ago and was tired enough to sleep the whole daytime flight. Didn’t find the high walls or smaller footwell (I’m 5’10”) a problem at all. Aircraft on this route is now an A350 and I think more frequent too. Technically a bett...

  • That $129 is excessive, and whoever thought of making it applicable again after 3 months of inactivity is deranged. I can see very few cases where this program would be good value.Maybe if you’re doing a bunch of flying in and out of a bunch of regional airports (or city airports in of...

  • Just happened to be speaking to a customer of mine who is a local and frequent contractor at Cairns Airport. He mentioned in passing that he has recently installed some technical equipment in “the Singapore Airlines lounge”. I’d rate this as a 95%+ indication that SQ are in...

View All
  • I recently flew PER-BNE in J on the QF redeye, and I'm generally not someone who takes pleasure in going around complaining and giving negative reviews, but I have to say the airport experience was very poor.Being dropped by the inter terminal bus and discovering I was in Terminal 4, the signage ...

  • Pilot Incapacitation

    Dec 22, 2023, 11:28 AM

    I am very sympathetic to people that refused vaccination, but not sure what your point is. Are you suggesting that the vaccinated are at higher risk of sudden incapacitation? Or that the unvaccinated are?I’ve read pretty widely about both COVID and the vaccinations and am familiar on some l...

  • VA call centre: Up to snuff?

    Nov 10, 2023, 11:31 AM

    I’ve been platinum for about 5 years now and have noticed the same thing. A lot more passing around from one person to another too, even for fairly straightforward matters. Pretty sure that even if you have keyed your Velocity number and PIN, the first person you speak to isn’t from ...

  • Sort of thing you expect when someone has a very comfortable and entrenched monopoly. No incentive to invest, let infrastructure degrade. An indifference to the customer experience. This goes so far at Sydney Airport it often feels like an outright hostility to passengers, as anyone who’s t...

  • Adelaide to Melbourne Qatar Flight

    May 09, 2023, 08:43 AM

    Originally Posted by apacau What I don’t understand is the long layover in MEL - around 3.5 hrs. Why couldn’t the flight just depart Adelaide a couple of hours later? Because that would mean a longer stop in ADL for those traveling DOH-MEL, which would be the vast majority of people ...

View All