• My point is that they've been providing sub-par J service, yet charging top-shelf ticket prices. I'd have no problem with the offering over the last year if, in acknowldegement of the somewhat reduced service, they also reduced those business class ticket prices.

  • For much of the last year the Business Lounge has offered little exclusivity. On many occasions when I flew, the QF Club was closed and those guests were funnelled into what became overcrowed (and overwhelmed) Business Lounges in SYD and MEL. Not good for those paying for J. Do they tak...

  • Gosh, even a table cloth for your tray Chris! I’ve flown about 10 business class sectors on QF in the past 10 months and been hugely underwhelmed. Catering certainly didn’t look as nice as yours. Needless to say there wasn’t a table cloth in sight. Rather, a food-hall style plas...

  • Reminds me of the old VA business class A330 product. That was great for business, but this looks a bit second rate for first when compare to the likes of SQ. 

  • Thanks David. Their media release here seems to be at odds with what their website Status Support page says. Be nice if they managed to get the message consistent. 🤔

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  • Phone contact a disgrace

    Dec 08, 2021, 12:13 AM

    QF know they don’t need to invest too much in call centres. That’s not where the real revenue is (or is lost). On the contrary they know they’ve got the corporate market sewn up. This has the added benefit of ensuring those corporate employees remain wedded to QF by virtue of th...

  • Is Qantas Australia's worst airline?

    Nov 20, 2021, 01:23 AM

    QF is certainly not my preferred international carrier. Far from it. IMO SQ delivers on its promise for great service every time. In fact, QF don't hold a candle to SQ!Domestically I was forced to fly QF a lot earlier this year due to the VA disruptions. It's been challenging, despite the fact a...

  • Status credit rollover issues

    Nov 09, 2021, 11:41 PM

    Wondering if anyone else has experienced problems with QF status credits not rolling over. My membership year ticked over at the end of August, but none of my more than 1,000 status credits have been rolled over. Called QF Frequent Flyer three times and they acknowledge ‘something went wron...

  • Qantas Club Reopening?

    Apr 19, 2021, 11:13 PM

    Flew MEL-SYD in business on 17 April and the QF club was still closed. As a consequence the Business lounge was overcrowded, noisy and filthy. Reminded me of the horrendous BA lounges at Heathrow.Begs the question: Does QF see nothing wrong with devaluing its business class offering to its most v...

  • THONGS in business class.

    Apr 19, 2021, 11:02 PM

    As @JohnPhelan points out, the real issue with thongs is safety - regardless of the class of travel. Any landing requiring evacuation will mean scrambling over razor sharp twisted pieces of debris that will cut uncovered feet to ribbons. It’s no coincidence that the pilots wear leather shoe...

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