• I am a mere platinum FF (albeit of seven years standing), and I too received an email from Ms. Hrdlicka last night. Incidentally, it was the first communication from the management team since Paul Scurrah emailed us last year.In it she told us there would be a “fresh onboard menu in Busines...

  • Leaves something of a sour taste in the mouth for those of us who were on the front foot and got on the Accelerator program prior to this. We are all still asked to earn 200 status points before getting Gold. Everyone who comes after us only need to earn half as many points. Not an ideal wel...

  • My status renewal is Feb 21... I guess we miss out ☹️

  • I’ve been VA Platinum for years. Always fly Business. IMO the pre Covid Virgin Business was streets ahead of QF. That said, I’ve entirely lost patience with VA. Tired of getting snack boxes and health bars as meals in business class. And tired of being kept in the dark about when...

  • While there are arguments for getting rid of the so-called “meals” in economy class (especially on short flights) I don’t think chasing ‘the lowest figure of the day‘ is imaginative business thinking.Marketing 101 says you need a point of difference. If you say &ldqu...

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  • Just watched VA CEO Jayne Hrdlicka answering questions about the future of the airline on the ABCs “The Business”. When quizzed on what being a mid-market carrier meant, she said guests would see VA “stop doing things that they didn’t ever really understand”. Pushed...

  • Are Gold and Platinum members of the Virgin Australia Velocity Frequent Flier program rushing for the emergency exit yet? I’ve had Velocity Platinum status for many years, but it has to be said that the future now looks bleak for top tier frequent flyers at Virgin. The prospect of cutbacks ...

  • VA Business Class Service

    Jul 31, 2020, 11:27 PM

    An update on Business class catering... Alcohol now off the menu on some flights too. I flew CNS-SYD today. As expected no food other than the aforementioned Do-Good-Labs bars. However, there was no wine offered on this flight either. Seems they aren't able to restock at certain places, so if the...

  • VA Business Class Service

    Jul 22, 2020, 11:24 PM

    Flew SYD-CNS in business today. Catering included a choice of three small, sugar-laden snacks (Do-Good-Labs bars; Cranberry Almond & White Chocolate, Chocolate Coconut & Seeds, Granola Blueberry & Almond) as well as a choice of one varietal of red or white wine, and soft drinks. I am ...

  • More AMEX Reward program changes?

    Sep 13, 2019, 04:38 PM

    Has anyone else been getting surveys from AMEX asking about how you'd react to changes in the Membership Rewards program?I've had two in the last month or so; Asking questins about using point for purchases in stores in real-time, getting points bonuses when making big redemptions and getting poi...

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