Your complete guide to Qatar Airways inflight WiFi

Qatar Airways has both standard and high-speed "Super WiFi" across its fleet – here is everything you need to know.

By Brandon Loo, September 23 2019

Getting connected on Qatar Airways flights is easier than ever, with nearly all of its long-range routes equipped with inflight internet connectivity.

While the airline's first iteration of sky-high internet wasn't well-received due to slow speeds, Qatar Airways has been busy installing a new wave of its so-called Super WiFi on its newer jets, which promises a much smoother browsing experience.

This Executive Traveller guide to Qatar Airways WiFi will be continuously updated to provide you with the latest news and developments.

Do Qatar Airways flights have WiFi?

Yes, most long-range and some shorter-range Qatar Airways flights have inflight internet. There's a mix of systems used to deliver this WiFi, from the original 'standard' technology to the newer and impressively-fast 'Super WiFi'.

Super WiFi is found on all flights which feature Qatar Airways' Qsuites business class, so you're all set to turn that Qsuite into your personal office suite in the sky.

Qatar Airways flights with Qsuites are also equipped with the much-faster Super WiFi.

Read: Why Qatar Airways' Qsuites is the world's best business class

Take note of what aircraft your next QR flight is on, and browse the table below to see if there is a chance of WiFi.

Which Qatar Airways aircraft are equipped with WiFi?

QR aircraft  WiFi-enabled?   WiFi type
Airbus A350-1000 Yes Super WiFi
Airbus A350-900 (Qsuites) Yes Super WiFi
Airbus A350-900 (non-Qsuites) Yes Mixed (to be upgraded)
Boeing 777 (Qsuites) Yes Super WiFi
Boeing 777 (non-Qsuites) Some Mixed (to be upgraded)
Airbus A380 Yes  Standard
Boeing 787 Yes Standard
Airbus A330 Some Standard
Airbus A320 Some Standard
Airbus A319 Yes Standard

At this stage, only Qatar Airways' Boeing 777s and Airbus A350s are slated to get the new Super WiFi system.

Is Qatar Airways WiFi free?

Qatar Airways does currently offer a free allowance on most flights, although these promotions may vary:

  • Standard WiFi: First 30 minutes free
  • Super WiFi: First hour free
Most Qatar Airways flights will have some sort of free WiFi offering.

How much does Qatar Airways WiFi cost?

The cost of Qatar Airways inflight WiFi depends on the route and whether or not it has Super WiFi:

  • Standard WiFi: pricing is usually around US$10 (A$14.75) for 100 MB over 3 hours or US$20 (A$29.50) for 200MB over the flight
  • Super WiFi: usually US$10 to US$20 for unlimited WiFi over the whole flight

Occasionally, Qatar Airways may offer free Super WiFi for the whole journey when booking specific flights through its website. Check for any such promotions when booking.

Have a more productive business trip with complimentary Qatar Airways Super WiFi [check the website for the newest offers].

How fast is Qatar Airways WiFi?

Internet speeds depend heavily on the number of users also connected at the same time. Qatar Airways' older Standard WiFi relies on dated OnAir technology. Passengers have generally reported slow speeds that make it difficult to get light tasks done.

The newer Super WiFi uses Inmarsat's GX Aviation Ka-band satellite network, which offers much higher bandwidth for the whole plane, to the point where all passengers can usually get an hour of unlimited WiFi for free without affecting overall speeds too much.

Executive Traveller tested this satellite service on a Boeing 777-300ER jet and was pleased to report a very useable 5-8Mbps on the download side which made for very zippy loading of webpages. Uploads were more variable, ranging from non-existent up to 5 Mbps.

How do I book a flight with Qatar Airways WiFi?

At this stage, there is no way to check which Qatar Airways flights have WiFi while booking on the airline's website.

As of September 2019, only the Airbus A350-1000 fleet is guaranteed to have Super WiFi as they were all delivered with it onboard. Sydney and Canberra will be the first in Australia to see Qatar Airways' Airbus A350-1000, followed sometime later by Perth and Adelaide.

Booking an Airbus A350-900 or Boeing 777 with QSuites is the next best way to ensure you get Super WiFi connectivity, but be mindful that you could be switched to a non-Super WiFi jet at the last moment.

Look for the 'Q' symbol in the upper-right corner, which signifies a Qsuites flight.

All other Qatar Airways aircraft either have the slower Standard WiFi or nothing at all.

Do I need the Qatar Airways app to use WiFi?

No, you don't need the Qatar Airways app to hop online. Any WiFi-enabled device will do, from the humblest Kindle (so you can browse and buy ebooks online) to the most powerful laptop.

How do I connect to Qatar Airways WiFi?

Here are the steps to connect to Qatar Airways's sky-high WiFi:

  • activate flight mode on your devices, then re-enable WiFi
  • connect to 'OryxComms' or a similarly-named WiFi network
  • choose which plan you'd like (free or paid depending on your journey)
  • enter your email and payment details if required, and you'll soon be connected to Qatar Airways's inflight WiFi system

How does Qatar Airways WiFi work?

Qatar Airways's onboard internet works through Inmarsat's Global Xpress Ka-band satellites, offering high bandwidth and near-worldwide coverage that Qatar Airways says is up to 10x faster than its Standard OnAir WiFi.

A representation of Inmarsat's Ka-band coverage across the four existing satellites.

The fifth satellite in the Global Xpress fleet is scheduled for launch at the end of 2019 to deliver additional, focused capacity across Europe, the Middle East and Africa. Additional satellites will eventually be launched to provide a faster internet experience for passengers flying through high-traffic areas.

Brandon Loo

Brandon divides his time between Perth and Launceston, with ample hours spent in airport lounges in between. He recently picked up photography and tries to capture the beauty of Tasmanian landscapes, aeroplane cabins and in-flight food, to varying degrees of success.

sgb

sgb

Emirates Airlines - Skywards

30 Nov 2015

Total posts 745

And so it should be, congratulations Qatar. Others shoudl follow this example.

worldwanderer

worldwanderer

Qantas - Qantas Frequent Flyer

13 Jan 2017

Total posts 71

David, thanks for the article.

Would appreciate an update whether this has been rolled out across the entire fleet as I will be using QR a few times in August this year.


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