Does checking in online restrict your ability to make changes such as changing a flight or receiving complimentary upgrades?

2 replies

Macca

Virgin Australia - Velocity Rewards

Member since 24 Jan 2013

Total posts 4

Does checking in online restrict your ability to make changes such as changing a flight or receiving complimentary upgrades? Is there any point in checking in online if you have already selected your seats and have bags to drop? Both questions for QF and VA. Thanks!

StuParr

Virgin Australia - Velocity Rewards

Member since 01 Mar 2012

Total posts 190

It really depends but usually not. Checkin staff at the airport or in the lounge can change that.

daveozsydney

Member since 17 Jun 2014

Total posts 21

From experience, they can change the seats at the check in desk if you ask politely.

I even had one instance when flying business where Virgin opened a closed flight for me. Special circumstances as I was checked in on another flight that had mechanical issues without a definite fix timeframe and I asked to be moved to the next flight which ended up leaving earlier. It shows that a lot of things are possibly if you ask - nicely!

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