Member since 24 Oct 2010
Total posts 21
What's the worst experience you've had with a flight attendant?
Qantas - Qantas Frequent Flyer
Member since 24 Nov 2010
Total posts 5
I'll start out by saying for the most part I've found flight attendants to be overwhelmingly good, I guess they all have bad days though, a few spring to mind
I was on a flight from Hong Kong to Japan and a flight attendant made a big scene over a bumbag the passenger next to me was wearing and insisted that it was some kind of risk during take off and landing and had to be stowed, it was securely fastened around their waist so I'm not sure where he thought it was going to go but he huffed and puffed for several minutes until the passenger finally relented, more out of embarrassment than anything else I'm sure, it was one of those awkward moments that made little sense
On a flight from Moscow to St. Petersberg I think I was maybe the only non Russian speaking person on board and it seemed the crew must have known, when it came time to do the meals the flight attendant tossed the meal onto my tray while simultaneously snapping at me 'you're welcome' as I stared in bewilderment, very short and sharp but kind of funny at the same time
Domestic US air travel is probably my least favorite place to ever have to fly, most of the incidents relate to the travel itself, the staff are really quite friendly, I made it a policy never to fly Delta again though as some of the worst flights seemed to always involve them, I suspect it's some kind of retirement airline though, some of the crew seemed so old I thought I should get up and offer my seat and should only refer to them as Sir or Ma'am, a few times now but never again
I've done around 400,000 miles over the past 5 or 6 years so overall I'd say the standard is really high, not much to complain about, I think Virgin changed their policy on the announcements but remember a few years back there was an Irish flight attendant that used to do Sydney to Hong Kong that used to do the best announcements before the flight which used to really set the tone for the flight, I think they've got all serious now which is a shame
Singapore Airlines - KrisFlyer
Member since 20 Jan 2011
Total posts 2
Flight attendant sees me running towards boarding gate, looks at me, quickly ushers remaining passengers through and literally closes gate as I arrive. She smirks at me and tells me she can't let me through because I'm too late and tells me to buy another ticket. I took a flight the next day and watched a flight attendant be completely rude to a passenger because his luggage didn't fit above him. It wasn't like he had a massive amount of luggage but she told him she was going to chuck it off. Completely different to when I flew Qantas and I had a massive wedding present and other stuff (was moving country) I knew they would allow it as I was flying business but expected them to be annoyed, well they were super nice and grabbed all my stuff and found spots for it then gave it to me on landing. That's why I love Qantas even when they stuff up, because I remember all the nice times...
On another airline the attendant asked me what I wanted for dinner, I asked her what the options were and she grabbed a menu and slapped it down in front of me. I was even more annoyed that she suddenly became nice to me when I spoke to her in her language and she realised we have the same racial background.
I'm actually surprised at how nice attendants are considering they're stuck up in a plane and have to change their sleeping patterns so frequently. Not to mention the awful hair dos they have to do, how uncomfortable for sia attendants with all that hairspray and tight knot!
Best flight attendants? Jet Airways, so amazingly nice and I love how casual and friendly Qantas are, remember one flight where the attendant sat down next to me, can't remember if she was reading a magazine or something? Later she gave me a truckload of chocolate because otherwise it "would have to be chucked out"
Total posts 9
United SYD-SFO flight. I had one can of beer and then the steward decided to cut me off because she thought I was drunk (I was quietly chatting to some of my seatmates). This was one of the key reasons that I decided never to fly United again.
Member since 06 Feb 2011
Total posts 1
Jetstar from Sydney to Bali, a young stewardess snatching my glass of coke and sniffing it to see if I had alcohol in it. How rude. I am a frequent flyer and platinum Qantas FF.. How classless, she just giggled when she realised she was wrong. I recall I had brought a can of coke from the first class lounge. I think you are allowed to bring liquids on board.
My worst experience was with a Virgin Blue flight attendant, who clicked her fingers in front of my face (about 5cm from my nose) because I wasn't paying sufficient attention to her safety demonstration (because of course, I don't know how to do up my seatbelt, or that the life jacket is under my seat and has a whistle and a light for attracting attention...)
I was made to feel like a naughty school boy, rather than a paying customer...!
This experience, combined with the tiresome jokes that Virgin Blue flight crew insert into their speech, convinced me to fly Qantas or Jetstar for my domestic travel from then on. Qantas may not be what it used to be in terms of a full service airline, but at least the flight attendants generally treat you with a modicum of respect.
Lufthansa - Miles & More
Member since 18 Mar 2011
My usual complaints are with Lufthansa, but usually just because they are hot & cold - one flight they are "Lego Airlines" with staff stiffer then the plastic figurine counterparts (the gray and yellow colour scheme does not help) - the next they are super friendly and cool.
As it's explained to me by a pilot friends sometimes "older cabin crew" tend to be a tad bitter & over it. When I flew HKG->FRA over xmas I had "Lego Airlines" (with the exception of one cabin crew member who as awesome: "Come on! you have to have some extra pretzels with that beer, it's the winning combination". A single line, a single act - still the most memorable part of that flight.
Never had an issue with Sing, MAS, Thai or Qantas for that matter. Virgin Pacific was excellent too (flew them on xmas day '10 SYD->HKG.. spoke to super-friendly ground staff... won the impromtu on-board competition..awesome flight =))
Member since 19 Jul 2011
not so much a bad experience as a worrying one:
SYD-LAX United. meal has been served. female flight attendant of juno-esque proportions and well beyond the first bloom of youth, drops a cup in the aisle beside me. She taps me on the shoulder and asks "if I'd be a dear and pick it up for me; you're closer and younger than me" I just was glad when we landed at LAX .....
Member since 26 Sep 2011
Total posts 14
On a Melbourne-Sydney flight a short Gold FF (I'm Platinum and taller) wants to recline his seat (he's in an exit row that happens to have plenty of leg room) into my lap just as the meals come along so I push back, making sure he can't recline. He complains to the FA and makes a great fuss about being a Gold FF. The FA sympathises with him and reprimands me without checking his manifest to see my status. Silly boy.
Member since 27 Jan 2012
Total posts 60
was on a virgin flight from Brisbane - sydney, and the flight attendant who was serving meals/drinks went up the airsle straight pass me, and never offered me anything!!... then they forgot to collect everyone;s rubbish at the end!
A flight attendant split coffee on me once, and went to wipe it up, then knocked the coffee beans all over the ground, so the second one came up and tried to help, but she just caused more havock. was disgusted! when they finally cleaned every thing up, the 2nd flight attendant was telling the other off for not servicing the rest of the passengers, which turned a little domestic, so a piolot had to come and sort the whole issue out!
Member since 20 Jun 2012
On a Virgin Flight from Bali to Sydney, we were not allowed to bring liquid on the flight. We were then told by the flight attendants that they will only accept Credit Card only. At the time I was a student and did not own a credit card. They would not accept cash, and we had no water for the 6 hour flight. I have a medical condition, that requires medication, and my partner politely explained the situation and asked if I could have a glass of water to take my medication. She flat out refused! He then went back the second time as by this stage I was almost in tears (this was pain medication I was taking) and she huffed " I will give you it THIS time, but we don't usually do this). We were asking for water, not a bottle of wine! Water should be free, especially on 6 hour flights. This attendant was so rude, and I have encountered numerous rude flight attendants. If they hate their job so much, don't take it out on the passengers! I paid $800 to be on that flight, and shouldn't have to deal with rude people!
Member since 27 Nov 2014
On a Virgin flight Recently from Perth to Brisbane with my 2 kids aged 16 and 3 the Rudeness started from the Airport as we went through the business line the Lady said you cant come through here with kids its for business class only I said we are in Business she just Huffed, If I had of known this was just the beginning of a nightmare Flight I Would of Never got on that Flight. Onboard the Female flight attentant yelled at my 16 yo Daughter because she had a back pack then put her back pack way down in economy so she couldn't get to it during flight. Then she muttered something like kids should not be in business class looking at my very well behaved 3 yo from then on then Female and Male Flight Attendants gave us hell picked on Everything from then on. The food finally came out and there was no food for my 3yo which I cannot understand as i paid for her seat Then the Male said she can have cheese and biscuits there's not even any rolls , When desert was being served I had to ask for it. When i was about to changed my child wet nappy and take her to the toilet I was Rudely Yelled at by the Male telling me I couldn't do it on the seat I said I wasn't about to Im Going to the Toilet and he said no you can't there isn't a change Table in there and I said well ill go to the other one and he said no the Food Trolly is there You can change her on the Floor where they prepare the Food . Thats when I lost it saying you are Discusting if you think I would change my child on a dirty greasy floor its not happenening and I went to the toilet. Then my 3 year and myself fell asleep on my seat when we were Rudely Yelled at to wake up we are about to Land ur Daughter has to go to her own seat and i asked for a special seat belt as I Have had them before on Qantas she said no get your kid on her seat now. When we Finally got off that Plane I burst into Tears,I was so Traumatized by these Flight Attendants I will Never Fly With Virgin Again.
Emirates Airlines - Skywards
Member since 30 Nov 2015
Total posts 419
I was on a United Airlines flight from Philadelphia to somewhere, I really cant remember, it was a while ago, in December, the Airport was snowed in, and I was nervous as it's not the flying conditions we experience in Australia. I witnessed the aircraft being de iced, then the Co Pilot left the flightdeck to come down and look out my window to see the wing. The aircraft was towed way out to some taxiway miles from the airport buildings and we started to taxi ouselves. We were told we were waiting for approaching aircraft, I was worried we were frosting back up again, it took forever. When the aircraft sped down the runway and the front wheel lifted off the runway I heard a PA Bing, followed by some idiot flight attendant saying that "Now we are absolutely positively airborne your United famous cabin service will soon commence, sit back and enjoy your flight". That would have had to have been the worst timed announcement I had ever heard on a aircraft and absolutely no need for it.
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